![Bodystance Backpod - Premium Device for Costochondritis & Tietze Syndrome | Physio Designed | FDA Approved | NZ Made | Posture Corrector & Back Pain Relief](http://kateminimalist.com/cdn/shop/files/61J0ltN8YOL_700x700.jpg?v=1720382765)
![Bodystance Backpod - Premium Device for Costochondritis & Tietze Syndrome | Physio Designed | FDA Approved | NZ Made | Posture Corrector & Back Pain Relief](http://kateminimalist.com/cdn/shop/files/61J0ltN8YOL_700x700.jpg?v=1720382765)
Brand: Bodystance
Color: Green
Features:
- Original Backpod - Developed by professional physiotherapists and manufactured in New Zealand; it was designed to offer precise relief and promote better posture, providing a reliable solution for those seeking comfort and mobility.
- Effective Treatment - Recommended by healthcare professionals; it has been clinically proven to alleviate conditions such as Costochondritis and Tietze’s Syndrome, and various thoracic upper spine issues, offering tangible relief and improved mobility for users
- Alleviate i-hunch - With its ergonomic design, it targets the strains caused by prolonged device usage, gently realigning the spine and shoulders to reduce discomfort and restore flexibility, promoting a healthier lifestyle.
- Posture Improvement - Through regular use, it facilitates gradual spine realignment, aiding in the restoration of a natural, pain-free posture. It increases breathing capacity and reduces tension, enhancing overall well-being of users.
- Lasting Investment - Designed for daily use, it guarantees long-lasting durability and cost-effectiveness, offering a practical alternative to professional treatments. Easy to use at home or in the office, it provides instant relief whenever you need it.
- User Guide and Support - Each purchase includes a detailed user guide, offering step-by-step instructions for maximum utilisation. Take it slow, follow the instructions, and get the best results.
model number: Backpod
Part Number: Bodystance
Details: The Backpod offers effective home treatment for upper back and neck pain caused by; bad posture, excessive and repetitive computer work, overuse of mobile tools, etc.
The Backpod is a practical New Zealand innovation developed to address a problem which was either ignored or misunderstood for far too long. It has been developed by New Zealander Steve August, a physiotherapist for over 30 years', with extensive experience in treating back and neck pain issues. The tool has had an extremely positive reception in the professional community and from customers who have genuinely found a solution to a painful and debilitating physical issue. It is especially effective for the very common hunched back and/or tightened upper back that drives most neck pain and headache.
Statistically, most people will experience this problem at some point; one in six people will be in acute pain right now; and everyone knows someone who is stooped and sore - usually hunching over a laptop, tablet or smartphone has an element of cause.
There are extensive materials available to support the correct usage of The Backpod - this includes videos showing the simple exercises, massage, stretches and posture found most effective to care for your upper back and neck at home. The Backpod is a stand-alone, home treatment device and ongoing care program. It also helps and enhances existing treatment from doctors, physiotherapists, osteopaths, chiropractors and other health professionals.
The Backpod also has specific uses in opposing the twist in mild scoliosis and loosening restricted rib (costovertebral) joints, which are commonly tight in asthma and also drive most costochondritis (see Steve's video How To Fix (Most) Costochondritis and Tietze's Syndrome Chest Pain).
EAN: 9413000012996
Package Dimensions: 8.8 x 6.0 x 2.8 inches
Website: Kateminimalist.com
Countries We Ship To: US and Canada
Customer Service Email: help@kateminimalist.com
Customer Service Phone: +1-236-622-4527
Company Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
Within United States :
- For orders of $89 or less: $4.95
- Free shipping on all orders over $89
Within Canada :
- Please see the table below, all prices are in USD
Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 8-10 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
Return and Refund Policy
Scope and Intent
This Return and Refund Policy applies to all purchases made through the kateminimalist.com website.
Contact Information
For questions about returns and refunds, please contact our customer service via:
- Email: help@kateminimalist.com
- Phone: +1-236-622-4527
- Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 14 days of receipt without providing any reason.
Return Instructions
- Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
- Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
- Safely pack the item in the original packaging with all labels and tags still attached.
- Include the return authorization form and any necessary supporting documents or images.
- Download and print the return label from the link provided in our email.
Return Costs
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
- For Customer Remorse (Change of Mind): The actual cost of return delivery will be charged to the customer. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 14 days, provided it is unused, undamaged, and in the original packaging.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 14 days. Ensure it is in the original packaging.
Timelines
- Return Window: Returns must be reported and shipped within 14 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 14 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
-Custom or personalized items
- Hygiene products (eg, socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist401 6th Ave Suite BWilmington, DE 19805, USA
Shipping Method
- Shipping Method: USPS/UPS
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit our FAQ page or contact our customer service.
Return and Refund Policy
Scope and Intent
This Return and Refund Policy applies to all purchases made through the kateminimalist.com website.
Contact Information
For questions about returns and refunds, please contact our customer service via:
- Email: help@kateminimalist.com
- Phone: +1-236-622-4527
- Address:
2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 14 days of receipt without providing any reason.
Return Instructions
- Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
- Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
- Safely pack the item in the original packaging with all labels and tags still attached.
- Include the return authorization form and any necessary supporting documents or images.
- Download and print the return label from the link provided in our email.
Return Costs
- For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
- For Customer Remorse (Change of Mind): The actual cost of return delivery will be charged to the customer. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 14 days, provided it is unused, undamaged, and in the original packaging.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 14 days. Ensure it is in the original packaging.
Timelines
- Return Window: Returns must be reported and shipped within 14 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 14 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method: USPS/UPS
Legal Rights
This policy does not affect any applicable legal rights.
Questions?
Visit our FAQ page or contact our customer service.