START YOUR WAND SKILL CAMP: Our creative wands offer a unique way to practice magical abilities with floating candles. By keeping practice your wand skills, you can light up additional candles. Decorated in your movie classroom,this provides a enchanting space for children to stimulate imagination and compete who to become the most powerful wizard. Tips, holding down the wand button lets you slow down spell for better illuminating more candles.Celebrating your graduation from magic school
REALISTIC VERTICAL FLOATING EFFECT: The hanging taper candles built in 4.9ft clear fishing line(barely visible) , pre-attached to the top, which hangs straight down instead of at an angle, effortlessly fixed by hooks wherever your desire.Featuring realistic melted-edge design and emitting a vivid glow, provides an lifelike immersive experience. The extra 66ft string is long enough to your desired length. Perfect for creating a magical 'floating' candle room for your Movie Theme party
SAFE CANDLE FOR HOME DECOR: Unlike real flame candles, Christmas decorative LED flameless candles can be used over and over again. The interior of the candle uses LED beads, which has a long service life. Powered by a AAA battery ( not included) , ensuring up to 300 hours of continuous operation. Durable and wear-resistant, this is an an excellent choice to protect the environment and makes an amazing gift, bringing magical fun to your children
MULTI-PURPOSE DECORATION: Our floating candles come with fishing line attached (barely visible) and can be fixed with hooks anywhere, such as windows, walls, fireplaces, the Christmas tree and more. They are versatile for decoration and atmosphere enhancement in various settings. Perfect choice for Christmas, Halloween, birthdays and anniversaries, proposal, memorial ceremonies, DIY projects, bar, hotel, school, backyard, party room, bedroom, wedding, home, indoor , church decoration
Value Package: 24 battery operated candles(D:6"x H:0.4"), 1 Wand remote(AAA battery not included), 24 hooks, 24 viscose, 65ft fishing line, 1 user manual. Equipped with ultra-sticky double-sided tape that won't fall off easily and extra tapes for reusability. Each taper candle built in long-lasting batteries (up to 300+ hours).Unlike real wax candles, these decorative flameless candles are made to last and won't wear out.you buy them once,it will accompany you for life
model number: WYLZD-0024
Part Number: Blackfloating001
Details: Wand Remote Control: Christmas flameless floating candle decoration comes with two wand remote controls. Point the magic wand at the candle and press the ON/OFF button to turn the candle on or off. Press the 6H push button; the candle will light up for 6 hours and then go out for 18 hours. To control multiple candle lights at the same time, hold the ON/OFF button and wave the magic wand along the candle lights to activate each one in sequence. Easy to install: Our hanging flameless candles are supplied with 4.9 feet of barely visible fishing line, use hooks (all hooks included) to hang the candles on windows, walls, and Christmas trees, perfect for Christmas, Thanksgiving, Halloween, birthdays, weddings, parties, and other occasions that require decorative candles. Embellish a beautiful life: Our holiday decoration taper candles adopt soft light LED design, which makes the light soft and non-dazzling. The candlelight effect is more outstanding than the warm atmosphere created by realistic flame candles. LED floating flameless candles can enhance the festive atmosphere during Christmas, Halloween, or other holiday celebrations. Create an intimate and warm atmosphere during gatherings.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Window
Customers in US and Canada have the right to cancel their purchase and return the product within 30 days of receipt without providing any reason.
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Return Costs
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. We will cover the cost of the return.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product. We will cover the cost of the return.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Policy for Non-Damaged Goods
If you change your mind, you can return the undamaged and unused product within 30 days. Ensure it is in the original packaging. We will cover the cost of the return.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
Return Address
Send all returns to:
Kateminimalist, 401 6th Ave Suite B, Wilmington, DE 19805, USA
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
