The ConfiDental Adult Custom Mouthguard Various Thicknesses Mouth Guard for Grinding Teeth at Night Custom Dental Night Guards for Teeth Grinding and Clenching Teeth Grinding Mouth Guard for Sleep
Easy at Home Impression Kit for Adults: You will be receiving a DIY teeth impression kit, including a few sets of putties, different tray sizes for your UPPER and LOWER teeth, user manual, and mailer form. You will make your own EITHER upper OR lower dental teeth impressions at home, and send ONLY ONE back to us. Once we receive your teeth impressions, our lab professionals will fabricate a night guard specific to your teeth for you.
4 Different Types of Custom Guards with 5 DIfferent Thicknesses to Choose from: The ConfiDental offers Soft, Hybrid (Hard outside, but soft inside), Hard, and Daytime Hard Guard with different thicknesses i.e. 1mm, 1.5mm, 2mm, 3mm, 4mm. Be sure to pick your option.
Dental Grade Material: Our high quality custom mouthguards are made of BPA free, Latex free & Acrylic free materials from Germany.
Custom-Fitted and Most Comfortable approved by a Dentist: Our 20+ years of experience combining with our latest technology and equipment allowing our lab professionals to handcraft your guards with premium lab quality & safety.
100% Satisfaction Guarantee: At our company we commit to provide you with the best products and services. If for any reason you are not satisfied with your custom guard, we will do whatever it takes to ensure you are a happy customer.
Part Number: CTA-003
Details: The ConfiDental Custom Nightguard - 1 Upper OR Lower Teeth Night Guard for Adults
The ConfiDental Nighttime Dental Guard is a custom-fit mouth guard made by lab professionals that protects against symptoms of bruxism, including nighttime jaw clenching and grinding of the teeth.
The Kit Includes: 1) Different sizes of upper and lower trays for you to choose from to better fit your mouth size 2) A few sets of putties, we give you extra in case you mess up on your teeth impression 3) A mailer form for you to send back along with the teeth impressions be sure to get an approval from us if the teeth impressions you make is good to make your custom night guard before you send them back to us. You must pick EITHER upper OR lower guard. Be sure to select the type of mouthguard you want and the thickness in the form. 4) A return shipping label. 5) Step-by-step instructions on how to make perfect teeth impressions for your custom mouthguard.
How it works: 1) Receive a DIY teeth impression kit 2) Make your own teeth impressions 3) Send us a few photos to see if the teeth impression you make is good. If you need a redo we will ship you a few more sets of putties so you can redo it. This is the most crucial step in making a custom night guard. If you do not get this process right. It is impossible for us to make you a good custom fit mouthguard. 4) Mail the form along with approved teeth impressions. Be sure to let us know what type of mouthguard and what thickness mouthguard you would like. 5) We will fabricate a custom fit night guard and deliver it to you.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Kateminimalist.com Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
Countries: We currently ship within the US and Canada
Future Expansion: Expansion to other shipping areas is being considered.
For items over 40lbs in weight, please contact us to get shipping cost.
No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
Last Order Time: Monday to Friday 5:00 PM PST (Pacific Standard Time)
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Transit Time: 8-10 business days.
- Delivery Time: Processing Time (1-2 business days) + Transit Time (8-10 business days) = 9 to 12 Business Days from the date you placed the order
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via UPS and USPS
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping cost is the responsibility of our company, Kate Minimalist. If the items is used or damaged by the customer, then the customer has to pay for return shipping cost.
- Refund: Refunds are processed within 7 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
For Defective Products or Change of Mind: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, defective in any other way or the customer does not want the product anymore.
Store Name: Kate Minimalist Website: kateminimalist.com Company Legal Name: 1133327 B.C. LTD.
Company Address: 2122 Kingsway Upper Unit B Vancouver, BC V5N 2T5 Canada
Return Instructions
Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.
Packaging and Shipping
Safely pack the item in the original packaging with all labels and tags still attached.
Include the return authorization form and any necessary supporting documents or images.
Download and print the return label from the link provided in our email.
Specific Return and Refund Conditions
- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 30 days, provided it is unused, undamaged, and in the original packaging. However, you will shoulder the return cost.
- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.
- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will cover the cost of the return.
- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.
- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.
- Cancellation After Order: You can cancel your order before 24 hours. Once your order is in the processing stage, we can no longer cancel your order.
Policy for Damaged or Defective Goods
Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.
Timelines
- Return Window: Returns must be reported and shipped within 30 days of receiving the product.
- Return Processing: After receiving and inspecting the returned item, we will process the refund within 7 days. You will receive a confirmation email.
- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.
- Refund Period: After the return is approved, it takes up to 7 days to process the refund to the original payment method.
- Refund Methods: Refunds are made to the original payment method used at the time of purchase.
Exceptions to the Return Policy
The following products cannot be returned:
- Custom or personalized items
- Hygiene products (e.g., socks, underwear) unless unopened and unused
- Consumable products
RESTOCKING FEE
- No Restocking Fee: Kateminimalist does not charge a restocking fee for any returns.
Shipping Method
- Shipping Method (USA): USPS/UPS
- Shipping Method (Canada): Canada Post/UPS
Legal Rights
This policy does not affect any applicable legal rights.
