Catchmaster Vector Plasma Grilled Light Trap, UV Light Fly Traps, Gnat Traps for House Indoor, Shatterproof Bulbs, UV Lamp Insect Killer, Bug Light for Commercial Kitchen, Warehouse & Restaurants

Brand: Catchmaster

Features:

• INDUSTRIAL STRENGTH UV TRAP: Catchmaster's Plasma Grilled Light Trap offers maximum light exposure and is undemanding to maintain. This Plasma Light Trap is made with airplane-grade aluminum and an industrial-strength design for increased durability. This outdoor and indoor fly trap for home comes with a replaceable glue board and two shatter-proof 36-Watt bulbs.
• POWERFUL UV LIGHT ATTRACTANT: The power of direct UV light exposure is utilized with this fly and gnat killer, fatally attracting flies and gnats from a significant distance away. Once the flying insects hover or linger around the fly catcher, they naturally seek the attractive warmth of the UV bulb and are silently trapped on the glue board. The Catchmaster glue traps are pre-scented, eliminating the need for fly bait.
• NON-TOXIC AND SAFE: The electric bug catcher lamp is easy to use and designed for flying insect control without the use of toxic chemicals. Unlike most of the competitive insect light traps, the Plasma Gilled units have a grilled cover for easy insect inspection and maximized light exposure. The flying insect trap is easy to use, clean, and silent with no zapping noise.
• USE IN MANY LOCATIONS: Place the fly traps outdoor or indoor, 6 feet off the ground in your kitchen, dining area, food hall, food preparation area, barn, and other locations where flies and other flying insects might thrive. If possible, place the fly killer indoor away from competing light sources and not facing open doors or windows.
• INTELLIGENT PEST MANAGEMENT: At our core, we are dedicated pest detectives. We believe in utilizing a science-based approach to integrated pest control. We call this approach Intelligent Pest Management. We leave no stones unturned when it comes to pests and we have unwavering conviction in our products.

Details: Catchmaster Plasma Grilled is an Industrial design Electric UV Lamp utilizing airplane-grade aluminum. The electric fly trap is easy to install and service with two 36-watt shatterproof bulbs. The sticky traps inside should be replaced monthly for best results. Bulbs should be replaced every 6 to 12 months. Replacement should take place at the beginning of the season when the heaviest flying insect pressure occurs-typically in the spring. Place the indoor and outdoor fly traps 3 to 5 feet off the ground in your kitchen, dining area, food hall, food preparation area, barn, and other locations where flies and other flying insects might thrive. If possible, place it away from competing light sources and not facing open doors or windows. From our birth in Brooklyn, NY, USA to our current home in Bayonne, NJ, USA, we have been proud to consider ourselves "masters of the catch". We have grown to an international company that now supplies over 70 countries worldwide and encourage you to be a part of our growth. We leave no stones unturned when it comes to developing our product line. Our glue is our bond and it is backed with 65+ years of know-how. Our products are field-tested under the harshest conditions to ensure maximum reliability for any level of pest control expert. We believe that monitoring is a cornerstone to Intelligent Pest Management and all our products reflect this belief. Our products allow you to monitor rodents, insects & mosquitoes with confidence. Our company was American-based company from the very start. We are proud that our products are designed and created right here in the USA. At our core, we are dedicated pest detectives. We believe in utilizing a science-based approach to Integrated Pest Management. We leave no stones unturned when it comes to pests and we have unwavering conviction in our products.

EAN: 0029049609210

Package Dimensions: 25.5 x 14.8 x 4.5 inches

Website: Kateminimalist.com

Countries We Ship To: US and Canada

Customer Service Email:  help@kateminimalist.com

Customer Service Phone:  +1-236-622-4527

Company Address: 

2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada

Kateminimalist.com  Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING RANGE

Countries: We currently ship within the US and Canada

Future Expansion: Expansion to other shipping areas is being considered.

SHIPPING COSTS

 Within United States :

• For orders of $89 or less: $4.95
• Free shipping on all orders over $89

 Within Canada :

• Please see the table below, all prices are in USD

Weight Range: 0lb - 0.5lb | Shipping Rate: $8.99
Weight Range: 0.51lb - 1lb | Shipping Rate: $11.99
Weight Range: 1.02lb - 2lb | Shipping Rate: $14.99
Weight Range: 2.1lb - 3lb | Shipping Rate: $22.99
Weight Range: 3.1lb - 4.2lb | Shipping Rate: $28.99
Weight Range: 4.21lb - 8lb | Shipping Rate: $38.99
Weight Range: 8.01lb - 20lb | Shipping Rate: $45.99
Weight Range: 20.01lb - 40lb | Shipping Rate: $59.99

For items over 40lbs in weight, please contact us to get shipping cost. 

No Hidden Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

Last Order Time:  Monday to Friday 5:00 PM PST 

- Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

- Estimated Delivery Time:  8-10 business days.

- Business Days: Shipments occur Monday to Friday.

- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

SHIPPING PROCESS

- Reliable Courier Services: We ship via UPS and USPS

- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.

- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

 TRACKING INSTRUCTIONS

 - Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.

- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.

- Questions: Our support team is ready to assist with any questions about tracking your order.

MISSING ITEMS PROCEDURE

 - Reporting Missing Items: Contact our customer service within 7 days of receiving your package via help@kateminimalist.com

- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

Return and Refund Policy

Scope and Intent

This Return and Refund Policy applies to all purchases made through the kateminimalist.com   website.

Contact Information

For questions about returns and refunds, please contact our customer service via:

- Email: help@kateminimalist.com 

- Phone: +1-236-622-4527 

- Address: 

2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada

Return Window

Customers in  US and Canada  have the right to cancel their purchase and return the product within 14 days of receipt without providing any reason.

Return Instructions

1. Return Notification:  To initiate a return, contact our customer service at help@kateminimalist.com   with your order number and a detailed reason for the return.
2. Return Authorization:  After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.

Packaging and Shipping

1. Safely pack the item in the original packaging with all labels and tags still attached.
2. Include the return authorization form and any necessary supporting documents or images.
3. Download and print the return label from the link provided in our email.

Return Costs

• For Defective Products:  No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
• For Customer Remorse (Change of Mind):  The actual cost of return delivery will be charged to the customer. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.

Specific Return and Refund Conditions

- Returns Due to Change of Mind:  If you change your mind after purchase, you can return the product within 14 days, provided it is unused, undamaged, and in the original packaging.

- Defective Goods:  If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com  will cover the return shipping costs and provide a replacement product or a refund.

- Damaged Goods:  If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.

- Incorrect Product Received:  If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.

- Product Never Arrived:  If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.

- Cancellation After Order:  You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.

Policy for Damaged or Defective Goods

Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.

Policy for Non-Damaged Goods

If you change your mind, you can return the undamaged and unused product within 14 days. Ensure it is in the original packaging.

Timelines

- Return Window:  Returns must be reported and shipped within 14 days of receiving the product.

- Return Processing:  After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.

- Refund Conditions:  A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.

- Refund Period:  After the return is approved, it takes up to 14 days to process the refund to the original payment method.

- Refund Methods:  Refunds are made to the original payment method used at the time of purchase.

Exceptions to the Return Policy

The following products cannot be returned:

-Custom or personalized items

- Hygiene products (eg, socks, underwear) unless unopened and unused

Return Address

Send all returns to: 

Kateminimalist401 6th Ave Suite BWilmington, DE 19805, USA

Shipping Method

- Shipping Method:  USPS/UPS

Legal Rights

This policy does not affect any applicable legal rights.

Questions?

Visit our FAQ page or contact our customer service.

Return and Refund Policy

Scope and Intent

This Return and Refund Policy applies to all purchases made through the kateminimalist.com  website.

Contact Information

For questions about returns and refunds, please contact our customer service via:

- Email: help@kateminimalist.com

- Phone: +1-236-622-4527

- Address: 

2122 Kingsway
Upper Unit B
Vancouver, BC V5N 2T5
Canada

Return Window

Customers in US and Canada have the right to cancel their purchase and return the product within 14 days of receipt without providing any reason.

Return Instructions

1. Return Notification: To initiate a return, contact our customer service at help@kateminimalist.com with your order number and a detailed reason for the return.
2. Return Authorization: After reviewing your return request, we will provide you with detailed instructions and, if applicable, a prepaid shipping label.

Packaging and Shipping

1. Safely pack the item in the original packaging with all labels and tags still attached.
2. Include the return authorization form and any necessary supporting documents or images.
3. Download and print the return label from the link provided in our email.

Return Costs

• For Defective Products: No cost to the customer. This applies when the product is incorrect, damaged by the carrier, or defective in any other way.
• For Customer Remorse (Change of Mind): The actual cost of return delivery will be charged to the customer. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.

Specific Return and Refund Conditions

- Returns Due to Change of Mind: If you change your mind after purchase, you can return the product within 14 days, provided it is unused, undamaged, and in the original packaging.

- Defective Goods: If you receive a defective product, contact our customer service immediately for instructions. Kateminimalist.com will cover the return shipping costs and provide a replacement product or a refund.

- Damaged Goods: If the product arrives damaged, send us photos of the damage within 48 hours of receipt. We will assess the situation and cover the return costs if necessary.

- Incorrect Product Received: If you receive an incorrect product, contact us, and we will arrange the return costs and ensure you receive the correct product.

- Product Never Arrived: If your product never arrived, contact us so we can initiate an investigation with the courier. If the product is not found, we will offer a full refund or a replacement product.

- Cancellation After Order: You can cancel your order before it is shipped. If the order has already been shipped, follow the return procedure after receiving the product.

Policy for Damaged or Defective Goods

Upon receiving damaged or defective goods, contact our customer service within 48 hours. Send us photos of the defect or damage. We will inspect the item and, if approved, provide a replacement or a full refund.

Policy for Non-Damaged Goods

If you change your mind, you can return the undamaged and unused product within 14 days. Ensure it is in the original packaging.

Timelines

- Return Window: Returns must be reported and shipped within 14 days of receiving the product.

- Return Processing: After receiving and inspecting the returned item, we will process the refund within 14 days. You will receive a confirmation email.

- Refund Conditions: A refund is approved if the product is undamaged, unused, and in the original packaging. Refunds for defective or incorrectly delivered products are approved after inspection.

- Refund Period: After the return is approved, it takes up to 14 days to process the refund to the original payment method.

- Refund Methods: Refunds are made to the original payment method used at the time of purchase.

Exceptions to the Return Policy

The following products cannot be returned:

- Custom or personalized items

- Hygiene products (e.g., socks, underwear) unless unopened and unused

Return Address

Send all returns to: 

Kateminimalist401 6th Ave Suite B, Wilmington, DE 19805, USA

 Shipping Method

- Shipping Method: USPS/UPS

Legal Rights

This policy does not affect any applicable legal rights.

Questions?

Visit our FAQ page or contact our customer service.