Cooling Eye Mask - Reusable Gel Eye Mask Cold Pack - Our Ice Eye Mask Soothes Puffy Eyes & Dark Circles - Relieve Your Headaches & Sinus Pain with Cold Eye Mask & Eye Gel Mask Therapy - Halos
Brand: myhalos
Brand: myhalos
Color: Blue
Features:
- 【Uses】Our gel eye mask can be used hot or cold to provide soothing migraine, headache & eye strain relief. These eye masks for dark circles and puffiness also work as cold ice packs for eyes to relieve tired or irritated eyes from allergies. Our cooling eye masks provide drug- free relief from bruising pain and can be used as an eye ice pack mask after surgery. It also has therapeutic benefits and can be used as a calming & cooling sleep mask.
- 【Easy To Use】For a cold compress for eye pain, refrigerate or freeze eye mask for at least 1 hour before use. ?? For a hot eye compress, microwave for no more than 10 seconds. One size fits all and is suitable for both men & women. Simply fix the adjustable straps of the gel face mask at your preferred comfort. Once secure, lie down, relax and allow your reusable eye mask to work.
- 【Why Choose Us?】Unlike your average eye mask for puffiness, our cool eye mask is filled with more gel so it ll stay hot or cold for longer (up to 30 minutes). This eye cooling mask is made from soft material which is latex-free and easily conforms to the contours of your face, allowing more contact with your eyes, cheeks, forehead, nose and temples. Also comes with a free travel case!
- 【Why Trust Us?】We have put years of work and research into designing the ultimate cold mask that works as an eye mask for dark circles, headache ice pack or puffy eyes treatment. Our cold face masks are designed for comfort, effectiveness and convenience. Manufactured under strict quality control, these ice masks for eyes are designed to resist tears and leaks, providing a safe and sterile healthcare product.
- We are constantly striving to offer a gold standard customer service and we re confident you ll love the HM cooling gel eye mask as much as we do, but if for any reason you are unhappy with our product, ?? we offer a 100% money-back promise
Binding: Health and Beauty
model number: 656793435002
Part Number: CA-EYEMASK-PARENT
Details: What makes us different? Unlike other masks in the industry our mask stays cold or hot for longer than others due to our advanced Gel technology, our mask comes with an adjustable strap that will fit any head size. The Hangover Mask also comes with a free travel case. Why trust us We have put years of work into designing and upgrading the hangover mask with help from thousands of customers. Our mask is manufactured under strict quality control. We ensure that the Hangover Mask is a safe and sterile healthcare product. We have sold hundreds of thousands of hangover masks worldwide offering gold standard customer service. What does the hangover mask provide? Our mask can be used as a hot or cold treatment. If you suffer from Headaches or migraines caused by stress, minor sleep conditions, tension, sinuous pressure, cluster headaches, puffy eyes, fatigued eye area, dark circles, dry eyes, brain pressure point pains or have any post-surgery conditions our mask can help you. How to use Our cooling gel eye mask is designed for comfort, effectiveness and convenience. Its refreshing, relaxing and we include a complimentary zip pouch for travel and hygiene. Your cooling face mask will stay odour free inside your fridge. Simply fix the straps of the gel eye mask at your preferred comfort. Once secure lie down and relax and allow it to work. Our mask is made from a very soft material that is latex-free and easily conforms to the contours of your face.
EAN: 0656793435002
Package Dimensions: 10.7 x 4.8 x 0.6 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: myhalos
Color: Blue
Features:
- 【Uses】Our gel eye mask can be used hot or cold to provide soothing migraine, headache & eye strain relief. These eye masks for dark circles and puffiness also work as cold ice packs for eyes to relieve tired or irritated eyes from allergies. Our cooling eye masks provide drug- free relief from bruising pain and can be used as an eye ice pack mask after surgery. It also has therapeutic benefits and can be used as a calming & cooling sleep mask.
- 【Easy To Use】For a cold compress for eye pain, refrigerate or freeze eye mask for at least 1 hour before use. ?? For a hot eye compress, microwave for no more than 10 seconds. One size fits all and is suitable for both men & women. Simply fix the adjustable straps of the gel face mask at your preferred comfort. Once secure, lie down, relax and allow your reusable eye mask to work.
- 【Why Choose Us?】Unlike your average eye mask for puffiness, our cool eye mask is filled with more gel so it ll stay hot or cold for longer (up to 30 minutes). This eye cooling mask is made from soft material which is latex-free and easily conforms to the contours of your face, allowing more contact with your eyes, cheeks, forehead, nose and temples. Also comes with a free travel case!
- 【Why Trust Us?】We have put years of work and research into designing the ultimate cold mask that works as an eye mask for dark circles, headache ice pack or puffy eyes treatment. Our cold face masks are designed for comfort, effectiveness and convenience. Manufactured under strict quality control, these ice masks for eyes are designed to resist tears and leaks, providing a safe and sterile healthcare product.
- We are constantly striving to offer a gold standard customer service and we re confident you ll love the HM cooling gel eye mask as much as we do, but if for any reason you are unhappy with our product, ?? we offer a 100% money-back promise
Binding: Health and Beauty
model number: 656793435002
Part Number: CA-EYEMASK-PARENT
Details: What makes us different? Unlike other masks in the industry our mask stays cold or hot for longer than others due to our advanced Gel technology, our mask comes with an adjustable strap that will fit any head size. The Hangover Mask also comes with a free travel case. Why trust us We have put years of work into designing and upgrading the hangover mask with help from thousands of customers. Our mask is manufactured under strict quality control. We ensure that the Hangover Mask is a safe and sterile healthcare product. We have sold hundreds of thousands of hangover masks worldwide offering gold standard customer service. What does the hangover mask provide? Our mask can be used as a hot or cold treatment. If you suffer from Headaches or migraines caused by stress, minor sleep conditions, tension, sinuous pressure, cluster headaches, puffy eyes, fatigued eye area, dark circles, dry eyes, brain pressure point pains or have any post-surgery conditions our mask can help you. How to use Our cooling gel eye mask is designed for comfort, effectiveness and convenience. Its refreshing, relaxing and we include a complimentary zip pouch for travel and hygiene. Your cooling face mask will stay odour free inside your fridge. Simply fix the straps of the gel eye mask at your preferred comfort. Once secure lie down and relax and allow it to work. Our mask is made from a very soft material that is latex-free and easily conforms to the contours of your face.
EAN: 0656793435002
Package Dimensions: 10.7 x 4.8 x 0.6 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.