Romfox Microwavable Heating Pad for Pain Relief, Moist Heat for Menstrual Cramps, Muscles, Joints, Back, Neck and Shoulders, Heat Compress Pillow, for Both Hot and Cold Therapy (Grey - Unscented)
Brand: Romfox
Brand: Romfox
Color: Grey - Unscented
Features:
- 【NATURAL THERAPY FOR PAIN RELIEF】: Filled with natural seed includes flaxseed, millets, and clay beads, our unscented heating pad microwavable helps pain relief for the neck, shoulders, and back. The heated neck wraps effectively alleviate joints, cramps, stiffness, knotted muscles, tightness, arthritis, swelling, and inflammation by delivering deep, penetrating moist heat to promote blood circulation. The cold therapy helps reduce pain from minor burns, bruises, injured muscle, etc.
- 【VERSATILE AND FLEXIBLE】: This Microwave hot pack is a fantastic multi-use heated wrap that so soft and flexible to conform to your body part delivering calming heat to your neck, shoulders, back, arms, leg, ankle, and knee, etc. Great help with alleviating acute and chronic pain. Cool the heating pad in freezer to get a pleasant coldness to reduce swelling due to strains and sprains.
- 【SECTIONED CHAMBER & DOUBLE-SIDE FABRIC DESIGN】: Unique sectioned chamber stitching of this moist heating pad with rich organic seed filling helps mold into your body flexibly, delivering more even and long-lasting heat for instant pain relief and relaxation. This warmer designed with Double-side fabric is skin-friendly even for sensitive users.
- 【SPECIAL FEATURES】: 1) Heat - provides very even, deep moist heat. 2) Cold. 3) Aroma - enjoy a wonderful relaxing fragrance while soothing pain away. 4) 100% natural. 5) Divided into three sections so pack does not have to be adjusted.
- 【PERFECT GIFTS】: This reusable heating pad is a relaxing gift for holidays to your family，it's really a perfect gift for parents, friends, office employee, mother's day, Christmas, new year, etc.
Details: Do you suffer from troublesome back ache or uncomfortable shoulder pain?
Years of playing sports, sitting for hours, walking, bending and everyday wear and tear can takes its toll on your body.
The Romfox weighted heated back pad with microwaveable flax seed provides targeted relief for sore shoulder muscles, lumbar and sciatica pain.
With it’s thick padding, abundant seed fill and tie-on straps, the heating pad wrap can be worn while doing house work, sitting watching TV, driving or even resting in bed. Heats up nicely to provide constant heat for 20 minutes and can be used for neck, elbow, knee or as a body warmer for anyone suffering from poor circulation.
Boxed ready to give as a gift for cold people or anyone in need of dependable pain relief support.
Natural Heat Therapy
Up to 20 mins Soothing Heat Therapy
Instant Pain Relief
Ease Sore Muscles
Alleviate stomach or period cramps.
Soothe Stress
Effective Cold Therapy
10 mins‘ Cozy Cold Therapy After Chill in Freezer for 4 hours
Soothe Sprains and Tissue Injuries
Reduce Swelling & Inflammation
Post-Surgery Recovery
Post-Workout Care
Portable & Comfortable
Relieve chronic pain and tension effortless with Romfox heating pad.
Meant to be easy to use whenever and wherever, this cordless heated wrap is ideal to be used on the go, and anytime you manage to have a moment for yourself.
Ideal Gift for You & Your Loved Ones.
Perfect stress relief gift for men and women from Romfox heat pad microwave. Great for Birthday days, Mother's Day, Fathers' Day, Christmas, and Thanksgiving.
Package Dimensions: 9.4 x 7.2 x 2.8 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: Romfox
Color: Grey - Unscented
Features:
- 【NATURAL THERAPY FOR PAIN RELIEF】: Filled with natural seed includes flaxseed, millets, and clay beads, our unscented heating pad microwavable helps pain relief for the neck, shoulders, and back. The heated neck wraps effectively alleviate joints, cramps, stiffness, knotted muscles, tightness, arthritis, swelling, and inflammation by delivering deep, penetrating moist heat to promote blood circulation. The cold therapy helps reduce pain from minor burns, bruises, injured muscle, etc.
- 【VERSATILE AND FLEXIBLE】: This Microwave hot pack is a fantastic multi-use heated wrap that so soft and flexible to conform to your body part delivering calming heat to your neck, shoulders, back, arms, leg, ankle, and knee, etc. Great help with alleviating acute and chronic pain. Cool the heating pad in freezer to get a pleasant coldness to reduce swelling due to strains and sprains.
- 【SECTIONED CHAMBER & DOUBLE-SIDE FABRIC DESIGN】: Unique sectioned chamber stitching of this moist heating pad with rich organic seed filling helps mold into your body flexibly, delivering more even and long-lasting heat for instant pain relief and relaxation. This warmer designed with Double-side fabric is skin-friendly even for sensitive users.
- 【SPECIAL FEATURES】: 1) Heat - provides very even, deep moist heat. 2) Cold. 3) Aroma - enjoy a wonderful relaxing fragrance while soothing pain away. 4) 100% natural. 5) Divided into three sections so pack does not have to be adjusted.
- 【PERFECT GIFTS】: This reusable heating pad is a relaxing gift for holidays to your family，it's really a perfect gift for parents, friends, office employee, mother's day, Christmas, new year, etc.
Details: Do you suffer from troublesome back ache or uncomfortable shoulder pain?
Years of playing sports, sitting for hours, walking, bending and everyday wear and tear can takes its toll on your body.
The Romfox weighted heated back pad with microwaveable flax seed provides targeted relief for sore shoulder muscles, lumbar and sciatica pain.
With it’s thick padding, abundant seed fill and tie-on straps, the heating pad wrap can be worn while doing house work, sitting watching TV, driving or even resting in bed. Heats up nicely to provide constant heat for 20 minutes and can be used for neck, elbow, knee or as a body warmer for anyone suffering from poor circulation.
Boxed ready to give as a gift for cold people or anyone in need of dependable pain relief support.
Natural Heat Therapy
Up to 20 mins Soothing Heat Therapy
Instant Pain Relief
Ease Sore Muscles
Alleviate stomach or period cramps.
Soothe Stress
Effective Cold Therapy
10 mins‘ Cozy Cold Therapy After Chill in Freezer for 4 hours
Soothe Sprains and Tissue Injuries
Reduce Swelling & Inflammation
Post-Surgery Recovery
Post-Workout Care
Portable & Comfortable
Relieve chronic pain and tension effortless with Romfox heating pad.
Meant to be easy to use whenever and wherever, this cordless heated wrap is ideal to be used on the go, and anytime you manage to have a moment for yourself.
Ideal Gift for You & Your Loved Ones.
Perfect stress relief gift for men and women from Romfox heat pad microwave. Great for Birthday days, Mother's Day, Fathers' Day, Christmas, and Thanksgiving.
Package Dimensions: 9.4 x 7.2 x 2.8 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
