MOXĒ Smell Training Kit, Made in USA, 4 Essential Oils, Olfactory Regeneration, Helps Restore Sense of Smell, Natural Therapy for Smell Loss (Phase 1)
Brand: MOXE
Brand: MOXE
Color: Pink
Features:
- Made in the USA. This kit includes four essential oil aromas that are recommended by scientists & doctors to help regenerate damaged neural pathways in your nose after experiencing smell loss, reduced smell, or distorted smell.
- Lemon, rose, clove, and eucalyptus are unique fragrances that represent some of the most important scents in the Odor Prism. They’re scientifically classified as key fragrances to stimulate your sense of smell. With practice, these scents can make it easier for you to recognize other scents that fall within the Prism.
- Your kit includes a guide and personal log that are easy to follow and help you stay consistent in recovering your sense of smell over time.
- There’s a chance that a distorted sense of smell could affect your experience and perception of fragrance. Which is what we’re working to repair over time. If you feel the scent of an inhaler is weak or off, give it time, and consistently follow through the process. Each inhaler is made with a single ingredient of pure essential oil, so they smell exactly as they should.
- Smell training requires consistency, focus, and practice. We’re here to help with the process. Our kit makes it easy for you to follow along and smell your way back. But if you’re not satisfied.
Binding: Health and Beauty
model number: MX-INHALE-SML-4KT
Details: Complete Ingredient Transparency
With MOXĒ, you know exactly what you’re breathing. All of our ingredients are listed right on our labels and none of our ingredients are hidden.
You’re getting 4 pure, unaltered essential oils from our American facility. Here’s everything that’s in our Smell Therapy Kit.
4 Nasal Inhalers in the scents of Clove, Eucalyptus, Lemon, and Rose. All pure essential oils with no added ingredients.
Clove: a spicy, warm scent part of the ‘Spice’ category in the Odor Prism.
Eucalyptus: a refreshing, cooling scent part of the ‘Resinous’ category in the Odor Prism.
Lemon: a fruity, tangy scent part of the ‘Fruity’ category of the Odor Prism.
Rose: a subtly sweet, light scent part of the ‘Floral’ category of the Odor Prism.
A Smell Therapy Kit Guide Brochure - Inside you’ll find detailed instructions on how to use each nasal inhaler and what kind of scents and memories to think of while smelling each inhaler. Remember, this process takes focus and an open mind to get the best results!
Inside the Guide is a Smell Log you can use to track your smell progress over time or use as a reference if you want to create your own log.
You Can Trust Us
At MOXĒ, we pride ourselves on being a green company. All of our products are made with natural, plant-based ingredients and we never test our products on animals. Our team members use all of our products in their daily lives and we guarantee that you can trust us with your aromatherapy needs.
EAN: 0850018340731
Package Dimensions: 6.3 x 3.7 x 1.1 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: MOXE
Color: Pink
Features:
- Made in the USA. This kit includes four essential oil aromas that are recommended by scientists & doctors to help regenerate damaged neural pathways in your nose after experiencing smell loss, reduced smell, or distorted smell.
- Lemon, rose, clove, and eucalyptus are unique fragrances that represent some of the most important scents in the Odor Prism. They’re scientifically classified as key fragrances to stimulate your sense of smell. With practice, these scents can make it easier for you to recognize other scents that fall within the Prism.
- Your kit includes a guide and personal log that are easy to follow and help you stay consistent in recovering your sense of smell over time.
- There’s a chance that a distorted sense of smell could affect your experience and perception of fragrance. Which is what we’re working to repair over time. If you feel the scent of an inhaler is weak or off, give it time, and consistently follow through the process. Each inhaler is made with a single ingredient of pure essential oil, so they smell exactly as they should.
- Smell training requires consistency, focus, and practice. We’re here to help with the process. Our kit makes it easy for you to follow along and smell your way back. But if you’re not satisfied.
Binding: Health and Beauty
model number: MX-INHALE-SML-4KT
Details: Complete Ingredient Transparency
With MOXĒ, you know exactly what you’re breathing. All of our ingredients are listed right on our labels and none of our ingredients are hidden.
You’re getting 4 pure, unaltered essential oils from our American facility. Here’s everything that’s in our Smell Therapy Kit.
4 Nasal Inhalers in the scents of Clove, Eucalyptus, Lemon, and Rose. All pure essential oils with no added ingredients.
Clove: a spicy, warm scent part of the ‘Spice’ category in the Odor Prism.
Eucalyptus: a refreshing, cooling scent part of the ‘Resinous’ category in the Odor Prism.
Lemon: a fruity, tangy scent part of the ‘Fruity’ category of the Odor Prism.
Rose: a subtly sweet, light scent part of the ‘Floral’ category of the Odor Prism.
A Smell Therapy Kit Guide Brochure - Inside you’ll find detailed instructions on how to use each nasal inhaler and what kind of scents and memories to think of while smelling each inhaler. Remember, this process takes focus and an open mind to get the best results!
Inside the Guide is a Smell Log you can use to track your smell progress over time or use as a reference if you want to create your own log.
You Can Trust Us
At MOXĒ, we pride ourselves on being a green company. All of our products are made with natural, plant-based ingredients and we never test our products on animals. Our team members use all of our products in their daily lives and we guarantee that you can trust us with your aromatherapy needs.
EAN: 0850018340731
Package Dimensions: 6.3 x 3.7 x 1.1 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
