Ice Packs for Injuries - 2 Pack - Hot Cold Pack - Reusable Ice Packs and Heat Compress - Soft Wrap Around Gel Pad for Knee, Shoulder, Neck, Back, Ankle - Heating, Cooling, Pain Relief, Injury Recovery
Brand: AllSett Health
Brand: AllSett Health
Color: Blue
Features:
- INTERCHANGEABLE 2 PACK - Use these reusable ice packs for essential first aid at home or in clinical settings. 2 gel packs means that one can always be in the freezer ready to go and the other available to replace it for cold or hot compress therapy.
- SOOTHING HOT & COLD THERAPY - The hot cold packs can be frozen, heated or microwaved for soothing relief where you need it most. Alleviate soreness, muscle cramps & spasms, sprains, strains, neck stiffness, back pain and joint pain. Reduce swelling and inflammation.
- SAFE & REUSABLE GEL PACK - Our hot cold pack is flexible, strong, durable, and long lasting to bring you relief for years to come. Made from medical grade leakproof plastic with a soft inner gel material that remains pliable when frozen instead of rock solid and rigid.
- ONE SIZE FITS ALL ADJUSTABLE STRAP - Velcro strap attachment is easy to use and user friendly when dealing with injury or limited mobility. Keep it securely strapped to your knee, foot, arm, ankle, shoulder, head, upper back, or neck so it doesn't fall out of place.
- FAST RELIEF WHEN YOU NEED IT - Our medical grade cold pack is recommended by doctors, physical therapists, sports trainers and chiropractors. Keep one or both handy in the fridge or freezer for instant grab-and-go comfort from the pain. Up to 20 minutes of soothing relief
Details: Deliver soothing relief directly to any part of the body with All Sett Health hot cold packs. These medical grade packs are recommended by doctors and therapists for the treatment of muscle soreness, aches & pains, sports injuries, swelling and inflammation.
PRODUCT FEATURES:
2 Pack
Hot or Cold Compress
Soft Flexible Gel
Adjustable Velcro Strap
Freezer Safe
Microwave Safe
CE Certified
Size: 14.5” x 5.5”
REUSABLE HOT AND COLD THERAPY
Bring soothing relief to muscle cramps, menstrual cramps and swollen tissues, whether your body is craving radiant warmth or cooling chill. Our flexible gel packs are soft to the touch and function for both hot and cold therapy. Place in the fridge for everyday relief or in the freezer for a deeper icing treatment. Heat up in the microwave to treat arthritis and joint pain or warm up your mobility. Dual packs mean you always have one ready to go while the other freezes.
ADJUSTABLE TO ANY BODY PART
With a one-size-fits-all adjustable Velcro strap, you can easily apply the packs to ankles, feet, hands, wrists, arms, shoulders, upper back and neck. You won’t struggle trying to hold it at just the right angle. Once secured in place by the strap, these therapeutic packs won’t budge and the Velcro won’t come loose until you remove it.
INJURY RECOVERY AND DAILY RELIEF
Use for more serious cases of sports injury and post-surgery recovery as well as everyday relief for myofascial and muscle soreness post-workout or after a long day on your feet. Medical grade gel remains activated and works for up to 20 minutes. Great for athletes, clumsy children and everyone in between!
Accelerate the recovery process and benefit from physician recommended therapeutic relief with All Sett Health hot & cold packs.
EAN: 0850025547017
Package Dimensions: 10.5 x 6.2 x 2.4 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: AllSett Health
Color: Blue
Features:
- INTERCHANGEABLE 2 PACK - Use these reusable ice packs for essential first aid at home or in clinical settings. 2 gel packs means that one can always be in the freezer ready to go and the other available to replace it for cold or hot compress therapy.
- SOOTHING HOT & COLD THERAPY - The hot cold packs can be frozen, heated or microwaved for soothing relief where you need it most. Alleviate soreness, muscle cramps & spasms, sprains, strains, neck stiffness, back pain and joint pain. Reduce swelling and inflammation.
- SAFE & REUSABLE GEL PACK - Our hot cold pack is flexible, strong, durable, and long lasting to bring you relief for years to come. Made from medical grade leakproof plastic with a soft inner gel material that remains pliable when frozen instead of rock solid and rigid.
- ONE SIZE FITS ALL ADJUSTABLE STRAP - Velcro strap attachment is easy to use and user friendly when dealing with injury or limited mobility. Keep it securely strapped to your knee, foot, arm, ankle, shoulder, head, upper back, or neck so it doesn't fall out of place.
- FAST RELIEF WHEN YOU NEED IT - Our medical grade cold pack is recommended by doctors, physical therapists, sports trainers and chiropractors. Keep one or both handy in the fridge or freezer for instant grab-and-go comfort from the pain. Up to 20 minutes of soothing relief
Details: Deliver soothing relief directly to any part of the body with All Sett Health hot cold packs. These medical grade packs are recommended by doctors and therapists for the treatment of muscle soreness, aches & pains, sports injuries, swelling and inflammation.
PRODUCT FEATURES:
2 Pack
Hot or Cold Compress
Soft Flexible Gel
Adjustable Velcro Strap
Freezer Safe
Microwave Safe
CE Certified
Size: 14.5” x 5.5”
REUSABLE HOT AND COLD THERAPY
Bring soothing relief to muscle cramps, menstrual cramps and swollen tissues, whether your body is craving radiant warmth or cooling chill. Our flexible gel packs are soft to the touch and function for both hot and cold therapy. Place in the fridge for everyday relief or in the freezer for a deeper icing treatment. Heat up in the microwave to treat arthritis and joint pain or warm up your mobility. Dual packs mean you always have one ready to go while the other freezes.
ADJUSTABLE TO ANY BODY PART
With a one-size-fits-all adjustable Velcro strap, you can easily apply the packs to ankles, feet, hands, wrists, arms, shoulders, upper back and neck. You won’t struggle trying to hold it at just the right angle. Once secured in place by the strap, these therapeutic packs won’t budge and the Velcro won’t come loose until you remove it.
INJURY RECOVERY AND DAILY RELIEF
Use for more serious cases of sports injury and post-surgery recovery as well as everyday relief for myofascial and muscle soreness post-workout or after a long day on your feet. Medical grade gel remains activated and works for up to 20 minutes. Great for athletes, clumsy children and everyone in between!
Accelerate the recovery process and benefit from physician recommended therapeutic relief with All Sett Health hot & cold packs.
EAN: 0850025547017
Package Dimensions: 10.5 x 6.2 x 2.4 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
