TankFirst Complete Aquarium Water Conditioner - Fish Water Conditioner, Instantly Removes Chlorine, Chloramines, and detoxifies Ammonia from Fish Tank (TankFirst Regular, 500 ml)
Brand: Aquatic Experts
Brand: Aquatic Experts
Features:
- CUTTING EDGE FORMULA! Makes tap water INSTANTLY SAFE by removing chlorine, and chloramines; detoxifies ammonia for up to 24 hours. Our 5 in 1 complete water conditioner is perfect for all freshwater, marine, and reef aquariums. Our premium 500 ml bottle treats 1,000 gallons. Use 1 capful or 1 teaspoon per 10 gallons.
- POWERFUL AND GENTLE! Our Premium Water Conditioner is PROVEN and TRUSTED for use with all freshwater and saltwater species including live corals and other invertebrates such as shrimps and snails. Even THE MOST SENSITIVE FISH ARE SAFE and it is the perfect choice for live planted aquariums and as a betta water conditioner.
- NO AWFUL SMELL! The problem with other aquarium water conditioners is that some smell horrible. Hobbyists pour these stinky products into their aquariums filled with their favorite aquatic pets and, yes fish can smell them. And what if it spills on the floor - YUCK! Our TankFirst Concentrate water conditioner SOLVES THIS PROBLEM by using natural additives that have all the benefits without the foul odor. You and your fish never have to suffer again!
- REMARKABLE RESULTS! Use our TankFirst fish tank water conditioner when adding water lost by evaporation, during water changes, as well as when ammonia and/or nitrite levels are measurable. For exact details of how to use our water conditioner to remove ammonia and nitrite see the instructions below.
- SMALL TO HUGE TANKS! Our built-in-drip cap makes it easy to treat small fish tanks; our advanced blend makes TankFirst economical and perfect as a betta water conditioner. The cap doubles as a teaspoon measure for larger aquariums, and for ponds we offer a selection of larger bottles plus our powerful 5X concentrate water conditioner. Still not enough? Go bigger with our extreme concentrated powder.
model number: TF500
Part Number: TF500
Details:
FREQUENTLY ASKED QUESTIONS - Premium Complete Aquarium Water Conditioner
QUESTION: What is the best way to use your premium water conditioner to detoxify ammonia in my aquarium?
ANSWER: Our complete conditioner does a great job of detoxifying ammonia in unusual situations such as overcrowding or overfeeding. In such cases, our premium water conditioner will help control ammonia until the aquarium's biological filter catches back up. 1. Test ammonia levels with an ammonia salicylate reagent test kit rather than Nessler's reagent to get an accurate reading of ammonia in your water. 2. Add 5 ml (1 cap) per 10 gallons of water to treat entire system for each 1 ppm of ammonia measured on test kit. Wait 10 minutes; re-test ammonia concentration in aquarium water and repeat treatment if needed. REMARKABLE RESULTS! Use our fish tank water conditioner when adding water lost by evaporation, during water changes, as well as when ammonia and/or nitrite levels are measurable. For exact details of how to use our water condition
QUESTION: I have a 30-gallon aquarium. When doing a water change do I treat the entire 30 gallons or just the new water I am adding?
ANSWER: Treat only the new water you are adding. Simply add 1 capful or 1 teaspoon for each 10 gallons of water being treated.
QUESTION: Can fish really smell?
ANSWER: Fish have olfactory receptors in 2 pits on their snout which are used to find food, spawning grounds, and much more
QUESTION: Does Aquatic Experts Premium water conditioner have ingredients to provide a slime coat?
ANSWER: We do not add any chemicals to coat the fish or cause fish to more rapidly produce their slime coat. Healthy fish even after being caught with a fish net will naturally produce their protective layer of slime. Therefore, we prefer not to add any chemicals which could pollute the fish tank
.
EAN: 0646437840590
Package Dimensions: 7.9 x 2.5 x 2.4 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: Aquatic Experts
Features:
- CUTTING EDGE FORMULA! Makes tap water INSTANTLY SAFE by removing chlorine, and chloramines; detoxifies ammonia for up to 24 hours. Our 5 in 1 complete water conditioner is perfect for all freshwater, marine, and reef aquariums. Our premium 500 ml bottle treats 1,000 gallons. Use 1 capful or 1 teaspoon per 10 gallons.
- POWERFUL AND GENTLE! Our Premium Water Conditioner is PROVEN and TRUSTED for use with all freshwater and saltwater species including live corals and other invertebrates such as shrimps and snails. Even THE MOST SENSITIVE FISH ARE SAFE and it is the perfect choice for live planted aquariums and as a betta water conditioner.
- NO AWFUL SMELL! The problem with other aquarium water conditioners is that some smell horrible. Hobbyists pour these stinky products into their aquariums filled with their favorite aquatic pets and, yes fish can smell them. And what if it spills on the floor - YUCK! Our TankFirst Concentrate water conditioner SOLVES THIS PROBLEM by using natural additives that have all the benefits without the foul odor. You and your fish never have to suffer again!
- REMARKABLE RESULTS! Use our TankFirst fish tank water conditioner when adding water lost by evaporation, during water changes, as well as when ammonia and/or nitrite levels are measurable. For exact details of how to use our water conditioner to remove ammonia and nitrite see the instructions below.
- SMALL TO HUGE TANKS! Our built-in-drip cap makes it easy to treat small fish tanks; our advanced blend makes TankFirst economical and perfect as a betta water conditioner. The cap doubles as a teaspoon measure for larger aquariums, and for ponds we offer a selection of larger bottles plus our powerful 5X concentrate water conditioner. Still not enough? Go bigger with our extreme concentrated powder.
model number: TF500
Part Number: TF500
Details:
FREQUENTLY ASKED QUESTIONS - Premium Complete Aquarium Water Conditioner
QUESTION: What is the best way to use your premium water conditioner to detoxify ammonia in my aquarium?
ANSWER: Our complete conditioner does a great job of detoxifying ammonia in unusual situations such as overcrowding or overfeeding. In such cases, our premium water conditioner will help control ammonia until the aquarium's biological filter catches back up. 1. Test ammonia levels with an ammonia salicylate reagent test kit rather than Nessler's reagent to get an accurate reading of ammonia in your water. 2. Add 5 ml (1 cap) per 10 gallons of water to treat entire system for each 1 ppm of ammonia measured on test kit. Wait 10 minutes; re-test ammonia concentration in aquarium water and repeat treatment if needed. REMARKABLE RESULTS! Use our fish tank water conditioner when adding water lost by evaporation, during water changes, as well as when ammonia and/or nitrite levels are measurable. For exact details of how to use our water condition
QUESTION: I have a 30-gallon aquarium. When doing a water change do I treat the entire 30 gallons or just the new water I am adding?
ANSWER: Treat only the new water you are adding. Simply add 1 capful or 1 teaspoon for each 10 gallons of water being treated.
QUESTION: Can fish really smell?
ANSWER: Fish have olfactory receptors in 2 pits on their snout which are used to find food, spawning grounds, and much more
QUESTION: Does Aquatic Experts Premium water conditioner have ingredients to provide a slime coat?
ANSWER: We do not add any chemicals to coat the fish or cause fish to more rapidly produce their slime coat. Healthy fish even after being caught with a fish net will naturally produce their protective layer of slime. Therefore, we prefer not to add any chemicals which could pollute the fish tank
.
EAN: 0646437840590
Package Dimensions: 7.9 x 2.5 x 2.4 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
