Neck Ice Pack Wrap,Cervical Ice Pack,Cold Compress Ice Packs for Neck Injuries Reusable Cold & Hot Therapy Adjustable Flexible Gel Migraine Ice Head Wrap for Neck Pressure,Surgery Pain Instant Relief
Brand: HEALSTOK
Brand: HEALSTOK
Color: Black
Features:
- 【Keep Cold Longer】 The ice packs for neck injuries reusable uses more high-quality gel. The exclusive formulation of the gel allows our product to keep cold for 3-4 minutes longer than other products, and the water is not easy to lose.The neck ice packs for injuries reusable can relieve your pain in time, help you sleep at ease, and reduce the need for drugs.
- 【High Quality Material】 The neck ice pack is made of high quality gel, which is firm, durable and non-toxic. The gel is more resistant to deformation and keep soft even after freezing. The outer layer of gel is wrapped with Lycra fabric and hook nylon fabric. Lycra fabric is soft and skin-friendly,which can transform cold feeling to you.
- 【One Size Fits ALL】The neck ice pack wrap comes with an extension band with a magic tape, which can be suitable for any head type and most of the head circumference. The neck ice pack wrap gel is made of comfortable and elastic fabric, and has a slight sense of compression when wearing. You can walk and lie on your side with a headache cap, and will not slip when working.
- 【Multiple Uses】The biggest difference between the ice pack neck and other brands is that it is not only suitable for the head, but also for other parts of the body. Because the neck ice pack is equipped with an extension belt, which can adjust different sizes, it can be applied to the neck, wrist, ankle, headache ice pack wrap, wrist ice pack wrap, ankle ice pack wrap.
- 【Hot & Cold Therapy】Cold & Hot therapy is a natural and harmless form of treatment. Cold therapy:put the cervical ice pack in a plastic bag it comes in to the freezer for 2 hours at 4°F to ready use.Hot therapy:put the ice neck wrap in the microwave oven.Heat for 45 seconds with middle power.If more heat required,microwave in increments of 10 seconds.But don't heat for more than a total of 60 seconds.
Part Number: WSGH22-213-Black
Details: Applying HEALSTOK cooling head wrap support can help relieve headache,migraine,head pressure and Injuries,swelling,bruises,helping you recover more quickly.
HEALSTOK cool cap for migraines has the following features：
Feature 1:
Suitable for cold therapy and hot therapy. It can be refrigerated, frozen or heated in the microwave oven to achieve different effects of cold therapy and heat therapy.
Feature 2.
Innovative double-sided fabric. The ice pack for migraine headaches is made of durable, high quality nylon loop fabric, which can adjust the length.The back side of migraine relief hat is soft Lycra fabric which can directly transfer temperature to relieve pain in time.
Feature 3:
Highest grade medical gel. More than one hundred tests were conducted to produce the best, longest lasting gel formula, for more effective and efficient healing.
COLD THERAPY-FREEZER
The migraine hat wearable ice pack apply cold therapy for periods of up to 20 minutes every 2 to 4 hours. (Adjust using time upon ice pack freezing hour and outdoor temperature when use)
HOT THERAPY -MICROWAVE HEATING Lay cooling headache cap put in the microwave oven for 60s on medium power.(Heating time adjustment depends on the power you selected).
Package Dimensions: 7.6 x 3.5 x 2.6 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: HEALSTOK
Color: Black
Features:
- 【Keep Cold Longer】 The ice packs for neck injuries reusable uses more high-quality gel. The exclusive formulation of the gel allows our product to keep cold for 3-4 minutes longer than other products, and the water is not easy to lose.The neck ice packs for injuries reusable can relieve your pain in time, help you sleep at ease, and reduce the need for drugs.
- 【High Quality Material】 The neck ice pack is made of high quality gel, which is firm, durable and non-toxic. The gel is more resistant to deformation and keep soft even after freezing. The outer layer of gel is wrapped with Lycra fabric and hook nylon fabric. Lycra fabric is soft and skin-friendly,which can transform cold feeling to you.
- 【One Size Fits ALL】The neck ice pack wrap comes with an extension band with a magic tape, which can be suitable for any head type and most of the head circumference. The neck ice pack wrap gel is made of comfortable and elastic fabric, and has a slight sense of compression when wearing. You can walk and lie on your side with a headache cap, and will not slip when working.
- 【Multiple Uses】The biggest difference between the ice pack neck and other brands is that it is not only suitable for the head, but also for other parts of the body. Because the neck ice pack is equipped with an extension belt, which can adjust different sizes, it can be applied to the neck, wrist, ankle, headache ice pack wrap, wrist ice pack wrap, ankle ice pack wrap.
- 【Hot & Cold Therapy】Cold & Hot therapy is a natural and harmless form of treatment. Cold therapy:put the cervical ice pack in a plastic bag it comes in to the freezer for 2 hours at 4°F to ready use.Hot therapy:put the ice neck wrap in the microwave oven.Heat for 45 seconds with middle power.If more heat required,microwave in increments of 10 seconds.But don't heat for more than a total of 60 seconds.
Part Number: WSGH22-213-Black
Details: Applying HEALSTOK cooling head wrap support can help relieve headache,migraine,head pressure and Injuries,swelling,bruises,helping you recover more quickly.
HEALSTOK cool cap for migraines has the following features：
Feature 1:
Suitable for cold therapy and hot therapy. It can be refrigerated, frozen or heated in the microwave oven to achieve different effects of cold therapy and heat therapy.
Feature 2.
Innovative double-sided fabric. The ice pack for migraine headaches is made of durable, high quality nylon loop fabric, which can adjust the length.The back side of migraine relief hat is soft Lycra fabric which can directly transfer temperature to relieve pain in time.
Feature 3:
Highest grade medical gel. More than one hundred tests were conducted to produce the best, longest lasting gel formula, for more effective and efficient healing.
COLD THERAPY-FREEZER
The migraine hat wearable ice pack apply cold therapy for periods of up to 20 minutes every 2 to 4 hours. (Adjust using time upon ice pack freezing hour and outdoor temperature when use)
HOT THERAPY -MICROWAVE HEATING Lay cooling headache cap put in the microwave oven for 60s on medium power.(Heating time adjustment depends on the power you selected).
Package Dimensions: 7.6 x 3.5 x 2.6 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
