Brand: TUREWELL
Color: Black
Features:
- [ Clean Teeth Deeply, Whiten Teeth Powerful and Improve Gum Health]: oral irrigator improves gum better health compared with toothbrush,toothpick or floss which can’t completely clean the hidden parts. With powerful pulsations, it can more efficiently remove food debris hidden deep and massage your gum, prevent teeth stain, bad breath and other oral problems. It’s perfect teeth cleaner for people with braces, implants, crowns.
- [8 Dental Water Jet Tips for Family Use]: The dental flosser comes with 3 ordinary high-pressure tips and 5 special-use jet tips (1 Orthodontic Tip, 1 Tongue Cleaner Tip, 1 Periodontal Tip, 1 Tooth stains Tip, 1 Toothbrush Tip). Different jet nozzles can deeply and hygienically clean up food debris between your teeth and gum which is hard to clean with toothbrush or flossing.
- [10 Adjustable Water Pressure Settings]: high efficiency water pulse: 1250-1700 times/min (range of 30-125 PSI to avoid sudden jetting in the process of flossing) to find the most comfortable pressure setting for each family member. Pressure 1-4 for kids and those with sensitive teeth and the beginners. Medium pressure 5-6 settings are best for most people. High pressure 7-10 settings for adults and experienced users.
- [600ML Large Water Tank and Leakproof Design]: The water dental oral irrigator with 1 meter flexible imported hose has 600ml capacity for 90 seconds' uninterrupted water flow. Easily control water flow with on/off switch on the handle, no more finding the button awkwardly. Leakproof design will ensure no liquid leaks when you use it. The 360° rotation jet nozzle can reach all areas of mouth. The voltage range：100V-240V.
- [Warm Tip]:When you stop using it, turn the gear knob to OFF and turn off the stop button at the same time.If you only turn off the water stop button, the engine will remain in standby mode, which will shorten the life of the product!
- [Usage Technique and Service]: When the water current and your gum are at a 90 degree angle, slightly close your lips to avoid the water spraying out, then let the water flow into the sink from the corner of your mouth. Our Water Teeth Cleaner with FDA, CE, FCC, RoHS etc certification.
Part Number: FC162-black
Details: Water Dental Oral Irrigator for Teeth/Braces,10 Pressure Levels Water Teeth Cleaner 8 Water Jet Tips for Family, 600ML Electric Dental Flosser Pick for Tooth Cleaning
How to use Water Dental Oral Irrigator :
Add water into the reservoir, close the lid to avoid the water spill over.
Plug the jet tips which you need in the handle.
Rotate the switch of water pressure to choose the most appropriate strength.
Aim the tip at teeth graces, gumline or tongue.
Switch ON of the handle to clean your mouth.
Put the handle back to the slot and clean the tips into the top case.
Warm Notice:
1.Don't let the water aim at throat or eyes.
2.Could be filled with warm water or add mouthwash.
3.You had better close most of your mouth to avoid the water spray off.
4.Change new nozzles every 3 month is healthier.
5.Soft mode would be recommended for first-time users or sensitive teeth. After adapting to it, you can use the other mode you want.
6.Do NOT mix mouthwash in the reservoir, you risk creating a jam or clog in the hose or machine. If you are sharing this machine with your family, make sure you each use separate attachments, for proper hygiene
The pressure in different jet tips are different：
1. There is no pressure about the toothbrush tip, whose function is to clean the residue on the teeth.
2. The Tongue Cleaner Tip is also in no pressure since the function is to clean your tongue, if the pressure is too high, your tongue will be hurt.
3. Other jet tips are all with different high pressure, you can choose the comfortable pressure.
If there is no water coming out:
1)please check if the rubber plug in the tank is in the right direction;
2)Please add more water inside the tank to make sure the pressure is enough.If you take the water tank out and add water, press the rubber stopper to make sure the water won’t flow out from the bottom.
Package Dimensions: 8.7 x 6.2 x 5.1 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: TUREWELL
Color: Black
Features:
- [ Clean Teeth Deeply, Whiten Teeth Powerful and Improve Gum Health]: oral irrigator improves gum better health compared with toothbrush,toothpick or floss which can’t completely clean the hidden parts. With powerful pulsations, it can more efficiently remove food debris hidden deep and massage your gum, prevent teeth stain, bad breath and other oral problems. It’s perfect teeth cleaner for people with braces, implants, crowns.
- [8 Dental Water Jet Tips for Family Use]: The dental flosser comes with 3 ordinary high-pressure tips and 5 special-use jet tips (1 Orthodontic Tip, 1 Tongue Cleaner Tip, 1 Periodontal Tip, 1 Tooth stains Tip, 1 Toothbrush Tip). Different jet nozzles can deeply and hygienically clean up food debris between your teeth and gum which is hard to clean with toothbrush or flossing.
- [10 Adjustable Water Pressure Settings]: high efficiency water pulse: 1250-1700 times/min (range of 30-125 PSI to avoid sudden jetting in the process of flossing) to find the most comfortable pressure setting for each family member. Pressure 1-4 for kids and those with sensitive teeth and the beginners. Medium pressure 5-6 settings are best for most people. High pressure 7-10 settings for adults and experienced users.
- [600ML Large Water Tank and Leakproof Design]: The water dental oral irrigator with 1 meter flexible imported hose has 600ml capacity for 90 seconds' uninterrupted water flow. Easily control water flow with on/off switch on the handle, no more finding the button awkwardly. Leakproof design will ensure no liquid leaks when you use it. The 360° rotation jet nozzle can reach all areas of mouth. The voltage range：100V-240V.
- [Warm Tip]:When you stop using it, turn the gear knob to OFF and turn off the stop button at the same time.If you only turn off the water stop button, the engine will remain in standby mode, which will shorten the life of the product!
- [Usage Technique and Service]: When the water current and your gum are at a 90 degree angle, slightly close your lips to avoid the water spraying out, then let the water flow into the sink from the corner of your mouth. Our Water Teeth Cleaner with FDA, CE, FCC, RoHS etc certification.
Part Number: FC162-black
Details: Water Dental Oral Irrigator for Teeth/Braces,10 Pressure Levels Water Teeth Cleaner 8 Water Jet Tips for Family, 600ML Electric Dental Flosser Pick for Tooth Cleaning
How to use Water Dental Oral Irrigator :
Add water into the reservoir, close the lid to avoid the water spill over.
Plug the jet tips which you need in the handle.
Rotate the switch of water pressure to choose the most appropriate strength.
Aim the tip at teeth graces, gumline or tongue.
Switch ON of the handle to clean your mouth.
Put the handle back to the slot and clean the tips into the top case.
Warm Notice:
1.Don't let the water aim at throat or eyes.
2.Could be filled with warm water or add mouthwash.
3.You had better close most of your mouth to avoid the water spray off.
4.Change new nozzles every 3 month is healthier.
5.Soft mode would be recommended for first-time users or sensitive teeth. After adapting to it, you can use the other mode you want.
6.Do NOT mix mouthwash in the reservoir, you risk creating a jam or clog in the hose or machine. If you are sharing this machine with your family, make sure you each use separate attachments, for proper hygiene
The pressure in different jet tips are different：
1. There is no pressure about the toothbrush tip, whose function is to clean the residue on the teeth.
2. The Tongue Cleaner Tip is also in no pressure since the function is to clean your tongue, if the pressure is too high, your tongue will be hurt.
3. Other jet tips are all with different high pressure, you can choose the comfortable pressure.
If there is no water coming out:
1)please check if the rubber plug in the tank is in the right direction;
2)Please add more water inside the tank to make sure the pressure is enough.If you take the water tank out and add water, press the rubber stopper to make sure the water won’t flow out from the bottom.
Package Dimensions: 8.7 x 6.2 x 5.1 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
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