MoCuishle Neck Massager, Shiatsu Back Massager with Heat, Shoulder Massager Deep Tissue Kneading for Foot, Leg, Electric Massager Gifts for Women/Men/Mom/Dad/Mothers Day/Fathers Day/Christmas
Brand: MoCuishle
Brand: MoCuishle
Color: Navy
Features:
- Deep Tissue Massager: MoCuishle back and neck massager has 8 massage balls (4 large massage balls and 4 small massage balls) to provide you with a comprehensive deep tissue massage. The neck massager will automatically change massage direction every minute. Neck and shoulder massager can help you relieve muscle soreness, promote proper blood circulation and make your body feel relax and comfortable
- Easy-to-use Neck Massager: The controller of the back neck massager is located on the handle belt of the electric massager, which is an easy-to-use design. You can adjust the massage direction of the back and neck massager through the controller. You can also put your arm in the handle belt of the neck and back massager to increase the massage intensity of the electric neck massager through the weight of the arm. Enjoy the most suitable massage experience
- Back Massager With Heat: The back massager has a gentle heating massage function. The required heat can be adjusted through the controller of the neck massager, allowing you to enjoy a warm massage of the shoulders, neck and back. After a day of work, a back massager with heat can relieve muscle tension to the greatest extent and promote blood circulation, which is beneficial to relieve the fatigue of the body
- Portable Massager: Back and neck massager is suitable for home, office, car, travel, and more. Shiatsu back massager is equipped with an AC adapter and a DC adapter, so you can enjoy a comfortable deep tissue massage and relax your mind and body anytime, anywhere. For safety reasons, back massager has a 15-minute automatic shutdown function, so you don't have to worry about the discomfort caused by long-term massage
- Intimate and Suitable Gifts: Back massager can bring a comfortable massage experience comparable to a professional massage shop, and shoulder massager can be used on different parts of the body, suitable for the shoulders, back and neck, and even the legs and feet can enjoy a comfortable massage. The neck massager provides a full range of body relaxation. The back massager is the best choice for gifts to family and friends
Part Number: MO-BLT
Details: In today's fast-paced life, we spend a lot of time studying and working every day. Long-term work makes our shoulder, neck and back pain unbearable, which makes us eager to find a way to relieve muscle soreness and relax the body. Shiatsu back massager was born for this.
The back and neck massager is equipped with eight massage balls (four large and four small), which can fully and deeply massage every tired muscle, just like a professional masseur, it can relieve muscle soreness and improve blood circulation. Shiatsu back massager can be used not only as a back massager, but also as a shoulder massager, neck massager, waist massager, leg massager, foot massager, etc., and can provide you with almost professional full body massage like a professional masseur, relieve fatigue and relax the body.
The electric back massager has a noise reduction design and a 15-minute automatic shutdown function. This design is suitable for everyone. You can relax completely and enjoy the super comfortable massage of the back neck massager without worrying about anything. You can also choose to turn on the heating function of the neck and back massager, correct massage and comfortable heating function, this is simply the most ideal massage enjoyment.
The neck massager will automatically change the massage direction every minute, and has three adjustable (low/medium/high) massage speeds, which can perform deep and detailed massages for your muscles. The back massager uses breathable soft mesh fabric and 3D stretch fabric to make your massage experience more advanced and comfortable. You can relax and enjoy the advanced massage brought by the neck massager at home.
The neck back massager is equipped with two adapters, a home adapter and a car adapter, so whether you are at home, in the office or in the car, you can enjoy a comfortable massage anytime, anywhere.
Note: The massager is not cordless, you must be plugged in when you use it!
Package Dimensions: 15.3 x 8.6 x 6.5 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: MoCuishle
Color: Navy
Features:
- Deep Tissue Massager: MoCuishle back and neck massager has 8 massage balls (4 large massage balls and 4 small massage balls) to provide you with a comprehensive deep tissue massage. The neck massager will automatically change massage direction every minute. Neck and shoulder massager can help you relieve muscle soreness, promote proper blood circulation and make your body feel relax and comfortable
- Easy-to-use Neck Massager: The controller of the back neck massager is located on the handle belt of the electric massager, which is an easy-to-use design. You can adjust the massage direction of the back and neck massager through the controller. You can also put your arm in the handle belt of the neck and back massager to increase the massage intensity of the electric neck massager through the weight of the arm. Enjoy the most suitable massage experience
- Back Massager With Heat: The back massager has a gentle heating massage function. The required heat can be adjusted through the controller of the neck massager, allowing you to enjoy a warm massage of the shoulders, neck and back. After a day of work, a back massager with heat can relieve muscle tension to the greatest extent and promote blood circulation, which is beneficial to relieve the fatigue of the body
- Portable Massager: Back and neck massager is suitable for home, office, car, travel, and more. Shiatsu back massager is equipped with an AC adapter and a DC adapter, so you can enjoy a comfortable deep tissue massage and relax your mind and body anytime, anywhere. For safety reasons, back massager has a 15-minute automatic shutdown function, so you don't have to worry about the discomfort caused by long-term massage
- Intimate and Suitable Gifts: Back massager can bring a comfortable massage experience comparable to a professional massage shop, and shoulder massager can be used on different parts of the body, suitable for the shoulders, back and neck, and even the legs and feet can enjoy a comfortable massage. The neck massager provides a full range of body relaxation. The back massager is the best choice for gifts to family and friends
Part Number: MO-BLT
Details: In today's fast-paced life, we spend a lot of time studying and working every day. Long-term work makes our shoulder, neck and back pain unbearable, which makes us eager to find a way to relieve muscle soreness and relax the body. Shiatsu back massager was born for this.
The back and neck massager is equipped with eight massage balls (four large and four small), which can fully and deeply massage every tired muscle, just like a professional masseur, it can relieve muscle soreness and improve blood circulation. Shiatsu back massager can be used not only as a back massager, but also as a shoulder massager, neck massager, waist massager, leg massager, foot massager, etc., and can provide you with almost professional full body massage like a professional masseur, relieve fatigue and relax the body.
The electric back massager has a noise reduction design and a 15-minute automatic shutdown function. This design is suitable for everyone. You can relax completely and enjoy the super comfortable massage of the back neck massager without worrying about anything. You can also choose to turn on the heating function of the neck and back massager, correct massage and comfortable heating function, this is simply the most ideal massage enjoyment.
The neck massager will automatically change the massage direction every minute, and has three adjustable (low/medium/high) massage speeds, which can perform deep and detailed massages for your muscles. The back massager uses breathable soft mesh fabric and 3D stretch fabric to make your massage experience more advanced and comfortable. You can relax and enjoy the advanced massage brought by the neck massager at home.
The neck back massager is equipped with two adapters, a home adapter and a car adapter, so whether you are at home, in the office or in the car, you can enjoy a comfortable massage anytime, anywhere.
Note: The massager is not cordless, you must be plugged in when you use it!
Package Dimensions: 15.3 x 8.6 x 6.5 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
