AUVON Dual Channel TENS Unit Muscle Stimulator Machine with 20 Modes, 2" and 2"x4" TENS Unit Electrode Pads
Brand: AUVON
Brand: AUVON
Color: A Sliver
Features:
- Pain Relief Machine. The rechargeable electric muscle massager can stimulate the sensory nerves and muscles, activate specific natural pain gate mechanism, relax your body and have pain management anytime you feel the need.
- Up to 20 Modes. Pre-set modes offer you hammering, kneading, shiatsu and more choices to help relieve pain associated with aching and fatigue muscles in the shoulder, low back, knee from exercise, normal household or work activities.
- Independent Mode Control. You can set separate modes and intensities for channel A and channel B. For example, you could choose Acupuncture mode in channel A with an intensity level of 5 for your shoulder. While in channel B, the Tapping mode is being run with the intensity set to level 12 on your lower back as a back electric stimulator.
- Industry-Leading TENS Pads. The included electrode pads can provide excellent self-stick performance for up to 45 uses. The shaped 2" TENS electrodes are recommended for more compact pain areas like the knees or elbows. Meanwhile, the bigger 2"x4" reusable patches are perfect for larger areas such as the back for TENS pain relief.
- What You Receive: 1 x Dual Channel TENS Machine, 4 x 2" Square Electrode Pads, 4 x Large Rectangle 2"x4" Pads, 2 x Lead Wires, 1 x USB cable, 1 x USB Charger,1 x User Manual, 1 x Pad Holder, 1 x Pouch, our 24-month warranty and friendly customer service. (4pcs 2x2 pads are in a pack while 2pcs 2x4 pads are in a pack. Please open the sealed bag firstly and unfold each pads pack before counting the pads quantity.)
Binding: Health and Beauty
model number: AS8012041
Part Number: AS8012
Details: AUVON
Live Smart, Live Healthy
AUVON TENS Unit
The TENS machine is safe, non-invasive, drug free method of pain relief and pain management. Many people have even used it for intense pain from sports injury, knee injury, foot, hip, arthritis or tennis elbow.
Do I need independent intensity controls for each channel?
Most of dual channel TENS units (muscle stimulator for pain) on the market today have independent intensity controls for each channel. What this means is that you can increase and decrease the "massage" strength / intensity separately within the channels. The major advantage with a dual channel device is that you can "massage" two areas (or sides of the body) simultaneously. With a single channel unit you are limited to one area for a comfortable feeling.
What are fully isolated channels?
Fully isolated channels enable you to run separate programs in different channels, rather than just control the intensity for the channel. This is a quite a recent development and can be found on this AUVON dual channel TENS machine. For example, you could choose Acupuncture mode in channel 1 with an intensity level of 5 for your shoulder. While in channel 2, the Tapping mode is being run with the intensity set to level 10 on your back. In this condition, you will never worry about the strength is too weak on your back while too high on you shoulder where you feel more sensitive.
EAN: 0195028000092
Package Dimensions: 5.8 x 3.6 x 2.9 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: AUVON
Color: A Sliver
Features:
- Pain Relief Machine. The rechargeable electric muscle massager can stimulate the sensory nerves and muscles, activate specific natural pain gate mechanism, relax your body and have pain management anytime you feel the need.
- Up to 20 Modes. Pre-set modes offer you hammering, kneading, shiatsu and more choices to help relieve pain associated with aching and fatigue muscles in the shoulder, low back, knee from exercise, normal household or work activities.
- Independent Mode Control. You can set separate modes and intensities for channel A and channel B. For example, you could choose Acupuncture mode in channel A with an intensity level of 5 for your shoulder. While in channel B, the Tapping mode is being run with the intensity set to level 12 on your lower back as a back electric stimulator.
- Industry-Leading TENS Pads. The included electrode pads can provide excellent self-stick performance for up to 45 uses. The shaped 2" TENS electrodes are recommended for more compact pain areas like the knees or elbows. Meanwhile, the bigger 2"x4" reusable patches are perfect for larger areas such as the back for TENS pain relief.
- What You Receive: 1 x Dual Channel TENS Machine, 4 x 2" Square Electrode Pads, 4 x Large Rectangle 2"x4" Pads, 2 x Lead Wires, 1 x USB cable, 1 x USB Charger,1 x User Manual, 1 x Pad Holder, 1 x Pouch, our 24-month warranty and friendly customer service. (4pcs 2x2 pads are in a pack while 2pcs 2x4 pads are in a pack. Please open the sealed bag firstly and unfold each pads pack before counting the pads quantity.)
Binding: Health and Beauty
model number: AS8012041
Part Number: AS8012
Details: AUVON
Live Smart, Live Healthy
AUVON TENS Unit
The TENS machine is safe, non-invasive, drug free method of pain relief and pain management. Many people have even used it for intense pain from sports injury, knee injury, foot, hip, arthritis or tennis elbow.
Do I need independent intensity controls for each channel?
Most of dual channel TENS units (muscle stimulator for pain) on the market today have independent intensity controls for each channel. What this means is that you can increase and decrease the "massage" strength / intensity separately within the channels. The major advantage with a dual channel device is that you can "massage" two areas (or sides of the body) simultaneously. With a single channel unit you are limited to one area for a comfortable feeling.
What are fully isolated channels?
Fully isolated channels enable you to run separate programs in different channels, rather than just control the intensity for the channel. This is a quite a recent development and can be found on this AUVON dual channel TENS machine. For example, you could choose Acupuncture mode in channel 1 with an intensity level of 5 for your shoulder. While in channel 2, the Tapping mode is being run with the intensity set to level 10 on your back. In this condition, you will never worry about the strength is too weak on your back while too high on you shoulder where you feel more sensitive.
EAN: 0195028000092
Package Dimensions: 5.8 x 3.6 x 2.9 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
