VIKTOR JURGEN Back Massager Neck Massager with Heat, Massage Pillow Gifts for Mothers Day & Fathers Day, Electric Shiatsu Shoulder Massager, Deep Kneading Massager for Back Pain, Neck Pain
Brand: VIKTOR JURGEN
Brand: VIKTOR JURGEN
Color: Black
Features:
- DEEP KNEADING MASSAGER: Back Massager allows the head to fall in perfect spinal alignment while lying on the pillow. Massage pillow kneads the back and neck muscles in a gentle fashion, The rate of the kneading is cyclical in a slow fashion that will put you to sleep from it's rhythmic circling. Helps with energy by activating the meridians along the paravertebral muscles (muscles along the spine) and calms down pain, soreness and muscular tightness
- SOOTHING HEAT MASSAGER: The soothing heat emanated by the VIKTOR JURGEN Shiatsu back neck massager with Heat melts away aches and pains for added comfort and relaxation. Enjoy optional soothing heat to calm post-workout soreness and accelerate muscle recovery. Lightweight and convenient with an integrated strapping system so you can use neck massager anywhere on most chairs
- REVERSE FUNCTION: The VIKTOR JURGEN Shiatsu back massager with Heat features a reverse function which allows you to reverse the direction of the shiatsu massage to get in and loosen tight muscles. Target your neck, back, hamstrings, and more with auto-reverse rotation for full-body coverage. Best gift for dad, mom, women, men, Mothers Day, Fathers Day, thank you, birthday
- PORTABLE CONVENIENCE: The convenient button on the VIKTOR JURGEN Shiatsu Massage Pillow with Heat allows you to easily operate this neck massager regardless if you are sitting in a chair, reclined on the couch, or relaxing in bed. Kneading Massage Pillow with Heat offers a deep-kneading shiatsu massage that feels like a real masseuse targeting your tired neck and shoulder muscles
- RELIEF ON THE GO: In addition to the wall adapter (100-240V), back massager is also equipped with a DC adapter(12V). After a long drive, you can stop and use the back massager to relax your neck, back and feet. Relatives and friends in the car can also enjoy a comfortable deep massage in the co-pilot and back seat for free. Back massager makes your journey easier
Binding: Health and Beauty
Part Number: D005
Details: Description
Which one of us couldn’t use a massage? But few of us can afford or have the time to make it to the spa that often. VIKTOR JURGEN back massagers,
which soothe tired muscles wherever you happen to be — and you only have to pay for it once.
VIKTOR JURGEN massage pillow offers most of the features you might need including four Shiatsu nodes that massage in two different directions,
two different speed settings, and optional heat. Back massager comes with both a wall plug and a car adapter for use at home or during your commute.
Back massager has four powerful Shiatsu nodes that automatically change directions every 60 seconds, not to mention a heat setting that you can turn on or off at the press of a button.
You can use shoulder massager just about anywhere on the body, and the easy-to-use strap helps you mount it to office chairs or car seats.
At VIKTOR JURGEN, we stand by our massagers. If you're not entirely happy with your purchase, we're here to help. Each massager is created with the highest-quality components and is
quality crafted for years of dependable use. We back every product with a warranty. You can refer to your massager's instruction booklet for your warranty information.
WHAT’S IN THE BOX:
(1) VIKTOR JURGEN Massager with Heat
(2) Wall Adapter
(3) Car Adapter
(4) 1-Year Warranty.
Package Dimensions: 13.5 x 9.1 x 4.9 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: VIKTOR JURGEN
Color: Black
Features:
- DEEP KNEADING MASSAGER: Back Massager allows the head to fall in perfect spinal alignment while lying on the pillow. Massage pillow kneads the back and neck muscles in a gentle fashion, The rate of the kneading is cyclical in a slow fashion that will put you to sleep from it's rhythmic circling. Helps with energy by activating the meridians along the paravertebral muscles (muscles along the spine) and calms down pain, soreness and muscular tightness
- SOOTHING HEAT MASSAGER: The soothing heat emanated by the VIKTOR JURGEN Shiatsu back neck massager with Heat melts away aches and pains for added comfort and relaxation. Enjoy optional soothing heat to calm post-workout soreness and accelerate muscle recovery. Lightweight and convenient with an integrated strapping system so you can use neck massager anywhere on most chairs
- REVERSE FUNCTION: The VIKTOR JURGEN Shiatsu back massager with Heat features a reverse function which allows you to reverse the direction of the shiatsu massage to get in and loosen tight muscles. Target your neck, back, hamstrings, and more with auto-reverse rotation for full-body coverage. Best gift for dad, mom, women, men, Mothers Day, Fathers Day, thank you, birthday
- PORTABLE CONVENIENCE: The convenient button on the VIKTOR JURGEN Shiatsu Massage Pillow with Heat allows you to easily operate this neck massager regardless if you are sitting in a chair, reclined on the couch, or relaxing in bed. Kneading Massage Pillow with Heat offers a deep-kneading shiatsu massage that feels like a real masseuse targeting your tired neck and shoulder muscles
- RELIEF ON THE GO: In addition to the wall adapter (100-240V), back massager is also equipped with a DC adapter(12V). After a long drive, you can stop and use the back massager to relax your neck, back and feet. Relatives and friends in the car can also enjoy a comfortable deep massage in the co-pilot and back seat for free. Back massager makes your journey easier
Binding: Health and Beauty
Part Number: D005
Details: Description
Which one of us couldn’t use a massage? But few of us can afford or have the time to make it to the spa that often. VIKTOR JURGEN back massagers,
which soothe tired muscles wherever you happen to be — and you only have to pay for it once.
VIKTOR JURGEN massage pillow offers most of the features you might need including four Shiatsu nodes that massage in two different directions,
two different speed settings, and optional heat. Back massager comes with both a wall plug and a car adapter for use at home or during your commute.
Back massager has four powerful Shiatsu nodes that automatically change directions every 60 seconds, not to mention a heat setting that you can turn on or off at the press of a button.
You can use shoulder massager just about anywhere on the body, and the easy-to-use strap helps you mount it to office chairs or car seats.
At VIKTOR JURGEN, we stand by our massagers. If you're not entirely happy with your purchase, we're here to help. Each massager is created with the highest-quality components and is
quality crafted for years of dependable use. We back every product with a warranty. You can refer to your massager's instruction booklet for your warranty information.
WHAT’S IN THE BOX:
(1) VIKTOR JURGEN Massager with Heat
(2) Wall Adapter
(3) Car Adapter
(4) 1-Year Warranty.
Package Dimensions: 13.5 x 9.1 x 4.9 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
