TopMate ES10 3 Wheel Electric Scooter Lightweight Folding Powered Mobility Scooter for Adult Seniors with Ergonomic Seat and Removable Battery, 350W Motor & 20Mi Long Range E-Trike with Basket - Black
Brand: TopMate
Brand: TopMate
Color: Black
Features:
- Quick Folding & Lightweight: The TopMate ES10 mobility scooter features a 3-wheel design with an easy and quick folding mechanism. Weighing only 52 lbs (excluding battery), it is lightweight and space-saving, significantly enhancing its portability. The folding electric scooter is crafted from high-strength aluminum alloy, with precision engineering and scientific design, boasting an impressive load capacity of up to 300 lbs. This ensures a perfect blend of lightness and stability for worry-free travel.
- User-Friendly Design & Easy Operation: The electric trike for adults features intuitive controls for effortless use. Its stepless speed system provides smooth acceleration without frequent gear changes. A reverse button allows easy switching to reverse mode. The adult electric tricycle features a loud horn that effectively alerts pedestrians and helps avoid obstacles, enhancing convenience and safety for daily commuting.
- Removable Battery & Dual Charging Options: E-scooter tricycle comes with a high-capacity 48V 10.4Ah removable lithium battery, offering a range of 16-20 miles on a single charge with a charging time of just 5-6 hours. The removable battery allows for flexible charging options, making it convenient to charge without being limited by the e trike scooter’s parking location.
- Powerful Motor & Safe Riding: The three-wheel scooter is equipped with a 48V 350W motor, providing ample power for a smooth ride. It reaches speeds of up to 16.8 MPH and delivers 12 NM of torque, easily handling slopes of up to 15 degrees. Three 10-inch tires ensure excellent traction and a smooth ride on various surfaces. Dual drum and parking brakes offer quick stopping power, ensuring safety in emergencies. Front headlights and rear reflectors enhance visibility for night riding.
- Ergonomic Design & 2-Year Guarantee: The 3-wheel mobility scooter's seat and backrest feature an ergonomic, integrated double-flow curve that fits the body’s contours, providing full support and comfort even during long rides. The powered mobility scooters for adult includes a detachable basket that can be used on the scooter or as a carry bag, offering flexibility. Additionally, the scooter's backrest has an extra storage bag, providing convenient storage space for riders.
- Plegado Rápido y Ligero: El scooter TopMate ES10 tiene un diseño de 3 ruedas con un mecanismo de plegado fácil y rápido. Con un peso de sólo 52 libras (excluyendo la batería), es ligero y ahorra espacio, mejorando significativamente su portabilidad. El scooter eléctrico plegable está hecho de aleación de aluminio de alta resistencia, con ingeniería de precisión y diseño científico, con una impresionante capacidad de carga de hasta 300 libras. Esto asegura una mezcla perfecta de ligereza y estabilidad para viajar sin preocupaciones.
- Diseño fácil de usar y manejo sencillo: El triciclo eléctrico para adultos cuenta con controles intuitivos para un uso sin esfuerzo. Su sistema de velocidad continua proporciona una aceleración suave sin cambios de marcha frecuentes. Un botón de marcha atrás permite cambiar fácilmente al modo de marcha atrás. El triciclo eléctrico para adultos cuenta con una fuerte bocina que alerta eficazmente a los peatones y ayuda a evitar obstáculos, mejorando la comodidad y la seguridad para los desplazamientos diarios.
- Batería extraíble y opciones de carga dual: E-scooter triciclo viene con una batería de litio extraíble de alta capacidad 48V 10.4Ah, que ofrece una autonomía de 16-20 millas con una sola carga con un tiempo de carga de sólo 5-6 horas. La batería extraíble permite opciones de carga flexibles, por lo que es conveniente para cargar sin estar limitado por la ubicación de estacionamiento del triciclo e scooter.
- Motor potente y conducción segura: El scooter de tres ruedas está equipado con un motor de 48V 350W, proporcionando una amplia potencia para una conducción suave. Alcanza velocidades de hasta 16,8 MPH y ofrece 12 NM de par motor, manejando fácilmente pendientes de hasta 15 grados. Tres neumáticos de 10 pulgadas garantizan una excelente tracción y una conducción suave en diversas superficies. Los frenos dobles de tambor y de estacionamiento ofrecen una rápida potencia de frenado, garantizando la seguridad en situaciones de emergencia. Los faros delanteros y los reflectores traseros mejoran la visibilidad en conducción nocturna.
- Diseño ergonómico y 2 años de garantía: El asiento y el respaldo del scooter de movilidad de 3 ruedas cuentan con una curva ergonómica integrada de doble flujo que se adapta a los contornos del cuerpo, proporcionando un apoyo total y comodidad incluso durante largos paseos. El scooter eléctrico para adultos incluye una cesta desmontable que puede utilizarse en el scooter o como bolsa de transporte, ofreciendo flexibilidad. Además, el respaldo del scooter tiene una bolsa de almacenamiento adicional, proporcionando un espacio de almacenamiento conveniente para los conductores.
model number: ES10
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: TopMate
Color: Black
Features:
- Quick Folding & Lightweight: The TopMate ES10 mobility scooter features a 3-wheel design with an easy and quick folding mechanism. Weighing only 52 lbs (excluding battery), it is lightweight and space-saving, significantly enhancing its portability. The folding electric scooter is crafted from high-strength aluminum alloy, with precision engineering and scientific design, boasting an impressive load capacity of up to 300 lbs. This ensures a perfect blend of lightness and stability for worry-free travel.
- User-Friendly Design & Easy Operation: The electric trike for adults features intuitive controls for effortless use. Its stepless speed system provides smooth acceleration without frequent gear changes. A reverse button allows easy switching to reverse mode. The adult electric tricycle features a loud horn that effectively alerts pedestrians and helps avoid obstacles, enhancing convenience and safety for daily commuting.
- Removable Battery & Dual Charging Options: E-scooter tricycle comes with a high-capacity 48V 10.4Ah removable lithium battery, offering a range of 16-20 miles on a single charge with a charging time of just 5-6 hours. The removable battery allows for flexible charging options, making it convenient to charge without being limited by the e trike scooter’s parking location.
- Powerful Motor & Safe Riding: The three-wheel scooter is equipped with a 48V 350W motor, providing ample power for a smooth ride. It reaches speeds of up to 16.8 MPH and delivers 12 NM of torque, easily handling slopes of up to 15 degrees. Three 10-inch tires ensure excellent traction and a smooth ride on various surfaces. Dual drum and parking brakes offer quick stopping power, ensuring safety in emergencies. Front headlights and rear reflectors enhance visibility for night riding.
- Ergonomic Design & 2-Year Guarantee: The 3-wheel mobility scooter's seat and backrest feature an ergonomic, integrated double-flow curve that fits the body’s contours, providing full support and comfort even during long rides. The powered mobility scooters for adult includes a detachable basket that can be used on the scooter or as a carry bag, offering flexibility. Additionally, the scooter's backrest has an extra storage bag, providing convenient storage space for riders.
- Plegado Rápido y Ligero: El scooter TopMate ES10 tiene un diseño de 3 ruedas con un mecanismo de plegado fácil y rápido. Con un peso de sólo 52 libras (excluyendo la batería), es ligero y ahorra espacio, mejorando significativamente su portabilidad. El scooter eléctrico plegable está hecho de aleación de aluminio de alta resistencia, con ingeniería de precisión y diseño científico, con una impresionante capacidad de carga de hasta 300 libras. Esto asegura una mezcla perfecta de ligereza y estabilidad para viajar sin preocupaciones.
- Diseño fácil de usar y manejo sencillo: El triciclo eléctrico para adultos cuenta con controles intuitivos para un uso sin esfuerzo. Su sistema de velocidad continua proporciona una aceleración suave sin cambios de marcha frecuentes. Un botón de marcha atrás permite cambiar fácilmente al modo de marcha atrás. El triciclo eléctrico para adultos cuenta con una fuerte bocina que alerta eficazmente a los peatones y ayuda a evitar obstáculos, mejorando la comodidad y la seguridad para los desplazamientos diarios.
- Batería extraíble y opciones de carga dual: E-scooter triciclo viene con una batería de litio extraíble de alta capacidad 48V 10.4Ah, que ofrece una autonomía de 16-20 millas con una sola carga con un tiempo de carga de sólo 5-6 horas. La batería extraíble permite opciones de carga flexibles, por lo que es conveniente para cargar sin estar limitado por la ubicación de estacionamiento del triciclo e scooter.
- Motor potente y conducción segura: El scooter de tres ruedas está equipado con un motor de 48V 350W, proporcionando una amplia potencia para una conducción suave. Alcanza velocidades de hasta 16,8 MPH y ofrece 12 NM de par motor, manejando fácilmente pendientes de hasta 15 grados. Tres neumáticos de 10 pulgadas garantizan una excelente tracción y una conducción suave en diversas superficies. Los frenos dobles de tambor y de estacionamiento ofrecen una rápida potencia de frenado, garantizando la seguridad en situaciones de emergencia. Los faros delanteros y los reflectores traseros mejoran la visibilidad en conducción nocturna.
- Diseño ergonómico y 2 años de garantía: El asiento y el respaldo del scooter de movilidad de 3 ruedas cuentan con una curva ergonómica integrada de doble flujo que se adapta a los contornos del cuerpo, proporcionando un apoyo total y comodidad incluso durante largos paseos. El scooter eléctrico para adultos incluye una cesta desmontable que puede utilizarse en el scooter o como bolsa de transporte, ofreciendo flexibilidad. Además, el respaldo del scooter tiene una bolsa de almacenamiento adicional, proporcionando un espacio de almacenamiento conveniente para los conductores.
model number: ES10
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
