Brand: OasisSpace
Color: Blue
Features:
- 【STAY ACTVIE & FIT】OasisSpace Heavy Duty upright walker is tailor-made for elderly with mobility difficulties or provides support throughout your rehabilitation after an accident or injury. Using the walker will keep body balance and reduce the fear of falling while also keeping you active to go out and move more.
- 【10 INCHES FRONT WHEELS】OasisSpace Upright walker for senior is designed with advice of most customers. It comes with 10” front wheels and 8” rear wheels.360°swivel front wheels for easy maneuvering,sturdy enough for indoor and outdoor smooth ride.Ergonomic hand brakes,push forward to slow or stop. It could be effective to avoid customers fall down and brake sensitive. Solve all the problems from others.
- 【HEIGHT ADJUSTABLE ARMREST】Bariatric rollator walker features padded armrest that keeps your forearms resting at a natural level, taking pressure off your shoulder and back. The oval tube can be raised and lowered ranging 39”- 48”.The back wheel size:27.8" ,measure before purchase.Look forward comfortably, and provide better upper torso support.
- 【Keep Walking Upright】Upright walker with seat reduces unnecessary pressure. If you can maintain a good walking posture, it will make your joints more comfortable, and maintain a good circulation of blood, which will have a positive influence on your health.
- 【THICKEN COMFOTABLE BACKREST】OasisSpace tall walker comes with removable backrest,you can adjust the height of the backrest to suit you according to your height.it could help you have a good rest when you sitting.Safe and reliable.
Binding: Health and Beauty
Details: Why you need an Wide upright Rollator walker? * Enables 450lbs users to stand upright and look ahead with better support, greater dignity, and greater confidence to walk farther and remain active. More comfortable compared to other walkers and rollators because it reduces stress and pain on joints in your wrists, back and legs. What we different from others? *Comes with 10” gear front wheels, help you rotate easily , avoid falling down. * Thicken and adjustable backrest, take a break with safety and comfort. * User height range is 39” to 48”. Fit most people. Higher than other style. *Foldable and Convenient:Easy assembly,no need any tools,compact size for storage.Detachable polyester storage bag,cane holder to leave your hands free. * Equipped with high quality shopping bag, wide seat, comfortable backrest and soft arm rest. Good ideal for your parents! . OasisSpace Upright Rollator Walker with Seat is a walker that has been designed to address fall risk, slouching, and user confidence and comfort. Try it now!. Recommended Heights Back Erect Totally: 4’10” -6’.5” Wheel Size: 10” Front + 8” Rear Armrest Height Range: 39”- 48” Seat Dimensions: 22” (L) x 11” (W) Seat Height from Ground: 24” Unit Weigh: 23.7lbs Weight Capacity: 450pounds Note: 1.This upright rollator is good ideal for people who near 450lbs, it is wider than other walker, before buying, please confirm the size if suitable for you. 2.When you through the narrow door, try to lift the seat handle and pass easily.
Package Dimensions: 33.7 x 17.0 x 9.6 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: OasisSpace
Color: Blue
Features:
- 【STAY ACTVIE & FIT】OasisSpace Heavy Duty upright walker is tailor-made for elderly with mobility difficulties or provides support throughout your rehabilitation after an accident or injury. Using the walker will keep body balance and reduce the fear of falling while also keeping you active to go out and move more.
- 【10 INCHES FRONT WHEELS】OasisSpace Upright walker for senior is designed with advice of most customers. It comes with 10” front wheels and 8” rear wheels.360°swivel front wheels for easy maneuvering,sturdy enough for indoor and outdoor smooth ride.Ergonomic hand brakes,push forward to slow or stop. It could be effective to avoid customers fall down and brake sensitive. Solve all the problems from others.
- 【HEIGHT ADJUSTABLE ARMREST】Bariatric rollator walker features padded armrest that keeps your forearms resting at a natural level, taking pressure off your shoulder and back. The oval tube can be raised and lowered ranging 39”- 48”.The back wheel size:27.8" ,measure before purchase.Look forward comfortably, and provide better upper torso support.
- 【Keep Walking Upright】Upright walker with seat reduces unnecessary pressure. If you can maintain a good walking posture, it will make your joints more comfortable, and maintain a good circulation of blood, which will have a positive influence on your health.
- 【THICKEN COMFOTABLE BACKREST】OasisSpace tall walker comes with removable backrest,you can adjust the height of the backrest to suit you according to your height.it could help you have a good rest when you sitting.Safe and reliable.
Binding: Health and Beauty
Details: Why you need an Wide upright Rollator walker? * Enables 450lbs users to stand upright and look ahead with better support, greater dignity, and greater confidence to walk farther and remain active. More comfortable compared to other walkers and rollators because it reduces stress and pain on joints in your wrists, back and legs. What we different from others? *Comes with 10” gear front wheels, help you rotate easily , avoid falling down. * Thicken and adjustable backrest, take a break with safety and comfort. * User height range is 39” to 48”. Fit most people. Higher than other style. *Foldable and Convenient:Easy assembly,no need any tools,compact size for storage.Detachable polyester storage bag,cane holder to leave your hands free. * Equipped with high quality shopping bag, wide seat, comfortable backrest and soft arm rest. Good ideal for your parents! . OasisSpace Upright Rollator Walker with Seat is a walker that has been designed to address fall risk, slouching, and user confidence and comfort. Try it now!. Recommended Heights Back Erect Totally: 4’10” -6’.5” Wheel Size: 10” Front + 8” Rear Armrest Height Range: 39”- 48” Seat Dimensions: 22” (L) x 11” (W) Seat Height from Ground: 24” Unit Weigh: 23.7lbs Weight Capacity: 450pounds Note: 1.This upright rollator is good ideal for people who near 450lbs, it is wider than other walker, before buying, please confirm the size if suitable for you. 2.When you through the narrow door, try to lift the seat handle and pass easily.
Package Dimensions: 33.7 x 17.0 x 9.6 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
