Brand: JIUFENTIAN
Color: 2pack-Copper-Black
Features:
- [Compression Protection] To better fit the knee compression sleeves to the curve of the knee, we use 3D compression technology to achieve full protection of the knee, help stabilize the patella, reduce the wear and tear of the patella during activity, cushion and reduce pressure, protect the knee joint from injury.
- [Copper nylon] 60% copper ion fiber + 21% nylon + 16% polyester. copper ion helps to promote blood circulation and relieve pain and swelling, JIUFENTIAN uses the latest weaving technology to weave copper ion fiber into knee sleeves to help relieve knee pain and also more breathable and sweat absorbent.
- [NoN-SLIP Grip] : Double-layer anti-slip strip. You will love the feeling of sport with our copper knee sleeves. but please be sure to follow our size chart to measure and choose your size instead of your habits. Latex / Silicone people allergic caution.
- [Professional]JIUFENTIAN copper knee brace for men and women is ideal for work that require regular use of the knee, such as standing work, morning walks, hiking, running, ball games, cycling and gym workouts (including the elderly). The knee brace for knee pain is ideal for arthritis, swelling, meniscus and post-operative knee recovery.
- [Worry-free Shopping] Our copper knee brace are primarily based on compressive and copper ion fiber to exert constant pressure on the knee joint, providing muscle support during exercise and leisure activities. If your size is wrong, it will be too small or slip down. Please feel free to contact us to get the right size.
Details: You need a good knee brace. Wearing JIUFENTIAN knee support can exert pressure on the knee and effectively prevent meniscus injury, ligament injury, and cartilage injury. -Why is our copper knee braces for knee pain women and men useful to you? 60% copper fiber cloth, Pain relief function is superior to ordinary nylon fabrics. And our copper knee compression sleeves are not as thin as others, with three coins thick, keeping them warm without affecting the comfort of exercise, and providing optimal compression. 3D weaving process, it is soft ,breathable and quickly wicks away sweat. Professional test: after two hours of continuous exercise in the gym, the knee sleeves barely slipped. You will love the feeling of athletics with it. -Who can use our copper knee sleeves? Basketball players, tennis players, baseball players and golfers, - don't worry about muscle cramps and fatigue when training. Outdoor sports enthusiasts and athletes - you can train in the gym and field for longer and perform better. People with knee problems - prevent and alleviate muscle pain and knee pain -Use time You can choose to use the sports knee brace during exercise to prevent knee injuries and take off your body after exercise. For joint injuries, you can use it when you need to use your knees and take off when you take a break. You can also ask your doctor for better advice. Hand wash in cold water and air-dried recommended
Package Dimensions: 12.1 x 8.1 x 0.9 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM itâll be processed the next business day.Â
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
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30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customerâs responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
â If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
â If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customerâs own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customerâs responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: JIUFENTIAN
Color: 2pack-Copper-Black
Features:
- [Compression Protection] To better fit the knee compression sleeves to the curve of the knee, we use 3D compression technology to achieve full protection of the knee, help stabilize the patella, reduce the wear and tear of the patella during activity, cushion and reduce pressure, protect the knee joint from injury.
- [Copper nylon] 60% copper ion fiber + 21% nylon + 16% polyester. copper ion helps to promote blood circulation and relieve pain and swelling, JIUFENTIAN uses the latest weaving technology to weave copper ion fiber into knee sleeves to help relieve knee pain and also more breathable and sweat absorbent.
- [NoN-SLIP Grip] : Double-layer anti-slip strip. You will love the feeling of sport with our copper knee sleeves. but please be sure to follow our size chart to measure and choose your size instead of your habits. Latex / Silicone people allergic caution.
- [Professional]JIUFENTIAN copper knee brace for men and women is ideal for work that require regular use of the knee, such as standing work, morning walks, hiking, running, ball games, cycling and gym workouts (including the elderly). The knee brace for knee pain is ideal for arthritis, swelling, meniscus and post-operative knee recovery.
- [Worry-free Shopping] Our copper knee brace are primarily based on compressive and copper ion fiber to exert constant pressure on the knee joint, providing muscle support during exercise and leisure activities. If your size is wrong, it will be too small or slip down. Please feel free to contact us to get the right size.
Details: You need a good knee brace. Wearing JIUFENTIAN knee support can exert pressure on the knee and effectively prevent meniscus injury, ligament injury, and cartilage injury. -Why is our copper knee braces for knee pain women and men useful to you? 60% copper fiber cloth, Pain relief function is superior to ordinary nylon fabrics. And our copper knee compression sleeves are not as thin as others, with three coins thick, keeping them warm without affecting the comfort of exercise, and providing optimal compression. 3D weaving process, it is soft ,breathable and quickly wicks away sweat. Professional test: after two hours of continuous exercise in the gym, the knee sleeves barely slipped. You will love the feeling of athletics with it. -Who can use our copper knee sleeves? Basketball players, tennis players, baseball players and golfers, - don't worry about muscle cramps and fatigue when training. Outdoor sports enthusiasts and athletes - you can train in the gym and field for longer and perform better. People with knee problems - prevent and alleviate muscle pain and knee pain -Use time You can choose to use the sports knee brace during exercise to prevent knee injuries and take off your body after exercise. For joint injuries, you can use it when you need to use your knees and take off when you take a break. You can also ask your doctor for better advice. Hand wash in cold water and air-dried recommended
Package Dimensions: 12.1 x 8.1 x 0.9 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well.  A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM itâll be processed the next business day.Â
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
Â
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customerâs responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
â If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
â If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customerâs own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customerâs responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
