Brand: GENIANI
Color: Space Blue
Features:
- ✅FAST ACTING, INSTANT PAIN RELIEF: The Royal Craft Wood Heating Pad for Back is designed using advanced heating technology to deliver powerful, effective, targeted heat therapy to quickly relieve pain, soreness, and tension in your muscles and body. Our heating pad for period cramps effectively targets deep muscle groups to soothe and comfort. Use this heating pad for neck and shoulders and back so you can get through daily activities without debilitating and distracting aches and pains.
- ✅EXTRA LARGE COVERAGE AREA AND FLEXIBLE MATERIAL: Measuring an impressive 12”x24”, the heating pad for back pain relief easily covers larger areas, offering ultimate comfort. These heating pads are perfect for full body coverage with its large, flexible pad that easily contours to the curves and shape of your body. The heat pad is perfect for wrapping around your leg, spreading across your back, covering your neck and shoulders, and more.
- ✅CUSTOMIZABLE HEAT SETTINGS: To find the best heat intensity to relieve stress and muscle aches, the Geniani Electric Heating Pad offers three easy to use preset heat levels to choose from. Select from low, medium, or high heat settings for your ultimate comfort with our neck and back heating pad. Relax without worry with a built-in automatic shut-off safety feature that ensures protection from overheating, turning the large heating pad off after two consecutive hours of use.
- ✅DRY AND MOIST HEAT THERAPY: Our neck heating pad for neck pain electric offers dual functionality, working as both a dry full body heating pad and a moist heating pad. Use the moist heat heating pad function by spraying the pad with water to dampen before turning on, offering deeper heat penetration for more intense pain or use the pad as is for dry heat. Whatever your discomfort, the heating pad has relief waiting for you!
- ✅THOUGHTFUL, USER-FRIENDLY DESIGN: Proudly designed in the USA, this back heating pad is designed using ultra soft, plush material for ultimate comfort against your sensitive skin. The extra large heating pad is conveniently machine washable for your convenience. Our extra large heating pads for body are made to easily fit to your form, molding to any body shape. Breathable, the plush material offers maximum heat transfer for ultimate relief.
- ✅MENSTRUAL CRAMP RELIEF: This body heating pad alleviates discomfort and pain associated with period cramps. Experience soothing relaxation of tense muscles with our heat pad for pain relief. Gentle, consistent warmth penetrates deeply, offering effective heat therapy specifically designed to help you find comfort and relief during your monthly cycle. This menstrual cramp heating pad is the perfect natural and non-invasive means to manage period related discomfort.
- ✅EASY MAINTENANCE: Super easy to clean, our heating pad for bed is machine washable. Simply unplug and toss right in for a thorough cleansing before next use! You can also spot clean using a damp washcloth with mild detergent. Sanitizing has never been easier! The heating pad auto shut-off ensures your peace of mind after each use. No need to worry about forgetting to unplug!
- ✅THE PERFECT GIFT FOR THOSE YOU LOVE: This electric heating pad for back makes a great gift for everyone in your life. Ideal for Christmas, New Year’s, Valentine’s Day, Mother’s Day, Father’s Day, Birthdays, Anniversary, Weddings, Bridal Shower, Baby Shower, and more! Your mom, dad, sister, brother, aunt, uncle, friend, grandma, grandpa, etc will all love this heating pad for lower back. The warmer pad is both a thoughtful and useful present everyone will be thankful for.
- ✅FSA/HSA ELIGIBLE FOR FINANCIAL EASE: The Geniani FSA heating pad is FSA/HSA approved. Easily use your flex spending account or health savings account to purchase this heating pad for back and neck. This cost effective and budget friendly heating pad with auto shut off is the perfect choice for those looking to improve their pain management routine without impacting their regular finances. Enjoy natural pain relief and financial peace of mind.
- ✅3 YEAR HASSLE FREE WARRANTY: We stand by the quality, durability, & effectiveness of our products. We offer a 3 year warranty & hassle-free returns on your Geniani heating pads for back pain & reassurance in your investment in pain relief solutions. Should you experience any issues with your heating pad, please do not hesitate to reach out to our support team who are more than happy to offer an immediate solution or replacement.
model number: Space Blue
Part Number: NA-H1721B
EAN: 0850030176127
Package Dimensions: 12.1 x 5.4 x 3.1 inches
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
DESCRIPTION
Brand: GENIANI
Color: Space Blue
Features:
- ✅FAST ACTING, INSTANT PAIN RELIEF: The Royal Craft Wood Heating Pad for Back is designed using advanced heating technology to deliver powerful, effective, targeted heat therapy to quickly relieve pain, soreness, and tension in your muscles and body. Our heating pad for period cramps effectively targets deep muscle groups to soothe and comfort. Use this heating pad for neck and shoulders and back so you can get through daily activities without debilitating and distracting aches and pains.
- ✅EXTRA LARGE COVERAGE AREA AND FLEXIBLE MATERIAL: Measuring an impressive 12”x24”, the heating pad for back pain relief easily covers larger areas, offering ultimate comfort. These heating pads are perfect for full body coverage with its large, flexible pad that easily contours to the curves and shape of your body. The heat pad is perfect for wrapping around your leg, spreading across your back, covering your neck and shoulders, and more.
- ✅CUSTOMIZABLE HEAT SETTINGS: To find the best heat intensity to relieve stress and muscle aches, the Geniani Electric Heating Pad offers three easy to use preset heat levels to choose from. Select from low, medium, or high heat settings for your ultimate comfort with our neck and back heating pad. Relax without worry with a built-in automatic shut-off safety feature that ensures protection from overheating, turning the large heating pad off after two consecutive hours of use.
- ✅DRY AND MOIST HEAT THERAPY: Our neck heating pad for neck pain electric offers dual functionality, working as both a dry full body heating pad and a moist heating pad. Use the moist heat heating pad function by spraying the pad with water to dampen before turning on, offering deeper heat penetration for more intense pain or use the pad as is for dry heat. Whatever your discomfort, the heating pad has relief waiting for you!
- ✅THOUGHTFUL, USER-FRIENDLY DESIGN: Proudly designed in the USA, this back heating pad is designed using ultra soft, plush material for ultimate comfort against your sensitive skin. The extra large heating pad is conveniently machine washable for your convenience. Our extra large heating pads for body are made to easily fit to your form, molding to any body shape. Breathable, the plush material offers maximum heat transfer for ultimate relief.
- ✅MENSTRUAL CRAMP RELIEF: This body heating pad alleviates discomfort and pain associated with period cramps. Experience soothing relaxation of tense muscles with our heat pad for pain relief. Gentle, consistent warmth penetrates deeply, offering effective heat therapy specifically designed to help you find comfort and relief during your monthly cycle. This menstrual cramp heating pad is the perfect natural and non-invasive means to manage period related discomfort.
- ✅EASY MAINTENANCE: Super easy to clean, our heating pad for bed is machine washable. Simply unplug and toss right in for a thorough cleansing before next use! You can also spot clean using a damp washcloth with mild detergent. Sanitizing has never been easier! The heating pad auto shut-off ensures your peace of mind after each use. No need to worry about forgetting to unplug!
- ✅THE PERFECT GIFT FOR THOSE YOU LOVE: This electric heating pad for back makes a great gift for everyone in your life. Ideal for Christmas, New Year’s, Valentine’s Day, Mother’s Day, Father’s Day, Birthdays, Anniversary, Weddings, Bridal Shower, Baby Shower, and more! Your mom, dad, sister, brother, aunt, uncle, friend, grandma, grandpa, etc will all love this heating pad for lower back. The warmer pad is both a thoughtful and useful present everyone will be thankful for.
- ✅FSA/HSA ELIGIBLE FOR FINANCIAL EASE: The Geniani FSA heating pad is FSA/HSA approved. Easily use your flex spending account or health savings account to purchase this heating pad for back and neck. This cost effective and budget friendly heating pad with auto shut off is the perfect choice for those looking to improve their pain management routine without impacting their regular finances. Enjoy natural pain relief and financial peace of mind.
- ✅3 YEAR HASSLE FREE WARRANTY: We stand by the quality, durability, & effectiveness of our products. We offer a 3 year warranty & hassle-free returns on your Geniani heating pads for back pain & reassurance in your investment in pain relief solutions. Should you experience any issues with your heating pad, please do not hesitate to reach out to our support team who are more than happy to offer an immediate solution or replacement.
model number: Space Blue
Part Number: NA-H1721B
EAN: 0850030176127
Package Dimensions: 12.1 x 5.4 x 3.1 inches
SHIPPING DETAILS
We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.
The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com
RETURN & REFUND
30 DAY DATE ON ARRIVAL (DOA) GUARANTEE
If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.
SPECIAL NOTE:
Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns.
Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com
WARRANTY EXEMPTIONS AND NOTES
1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3.Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.
HOW TO REQUEST WARRANTY (RETURN, REPAIR AND REFUND)
If your item has an issue, please first submit a ticket to our Support Center.
Please carefully follow our warranty process to minimize any delays: 1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.
NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.
MISSING ITEM(S), WRONG ITEM(S) OR INCORRECT PACKAGE SENT
Please be sure to open the parcel and carefully check the contents before signing for the package.
For any issues, please carefully follow our warranty process to minimize any delays:
1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.
Possible Solutions:
– If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
– If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.
ITEM RETURN PROCESS
Within 30 days of receiving the item, if you experience an issue with the order, such as wrong item was sent or the item arrived damaged, please contact our Support Center for RMA authorization stating:
1. The order number.
2. The item code(s) you wish to return.
3. The reason for return.
Our Customer Service will review your case and offer a return back. Upon receiving, the item will be exchanged with a replacement or will be refunded.
Returnable Items
Items that can be returned/refunded or exchanged must follow the criteria as below:
1. Faulty items damaged/broken upon arrival.
2. Items received in the incorrect size/color.
All returns must be confirmed via the ticket center. Returned items without Return Merchandise Authorization (RMA) will not be accepted.
Return Shipping Fees
1. Shipping fees to return the items are at the customer’s own expense.
Please consult your local post office to confirm the actual return shipping fee. We advise you use the cheapest registered airmail method that is available.
2. Kate Minimalist products are strictly quality controlled prior to dispatch.
Due to their nature and intended usage, product categories including RC toys, scooters and wheels are subject to wear and tear through repeated use. As such, our 1 Year Money Back Guarantee relating to RC toys, scooters and wheels, only covers 30 Day DOA instances where the product does not work out of the box. It is the customer’s responsibility to inspect the product carefully upon arrival.
3. Returns for spare parts and accessories are not accepted. If you have received a faulty accessory or an accessory is missing, please contact our Support Center within 3 days of receiving your order. After this time frame or if an accessory has been misused, customers will need to purchase a replacement.
4. Any products that are won or redeemed as part of an activity or competition (e.g. via a lucky draw) on Kate Minimalist or any of our promotional channels are exempt from our Warranty and Returns policy.
CANCELLATIONS
We usually take 10 to 24 hours to prepare the shipment and send it to our shipping partner. If you want to cancel orders, please contact us right away before we shipped your orders. Once we shipped the products, we have no control on it.
